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Findex NZ

Client Services Co Ordinator

  • Posted 1mo ago
  • Hybrid
  • Full Time
Location

Invercargill

Job Description

  • Truly flexible role enabling you to enjoy real work-life balance
  • Enjoy a compressed work week (9-day fortnight), hybrid role
  • Work with clients across various industries and locations


Looking for a one-of-a-kind opportunity to grow in a diverse financial services and technology company, and work on something cutting edge?

Join our team at Findex as a Client Services Coordinator and help us deliver exceptional service to our valued clients.

What will your typical week look like?

  • Ensure exceptional service delivery through effective communication with Consultants, partners, staff and clients.
  • Handle invoice queries and Jira tickets, and prepare monthly fees and invoices for clients.
  • Oversee inbox administration, document management, meeting minutes, and other administrative tasks.
  • Setting up boardrooms for client meetings and training, assisting with ordering catering and client requests
  • Providing support to the HRHS Partner and CS Team as required
  • Drafting documents such as letters of engagement, certificates, as required for consultants as well as sending and reviewing transcripts.


More about the Perks

  • Flexible work schedules and environments, ensuring you have ultimate work-life balance!
  • Defined career development pathways and ongoing investment in training
  • Enjoy the option of a compressed work week (9-day fortnight) and hybrid working
  • Travel and health insurance benefits, along with discounted financial services


Let’s talk about you!

  • Exceptional written and verbal communication abilities
  • Proficiency in conflict resolution techniques
  • Highly skilled in task prioritisation and coordination, attention to detail and accuracy
  • Proactive approach to problem-solving and a desire for continual learning and development
  • Proficient in Microsoft Office and experience in using Canva


Let’s talk about our team

  • Join our dynamic Human Resources and Health &Safety team
  • Enjoy a collaborative work environment that values teamwork
  • Receive exceptional support and mentoring to help you excel in your role


ABOUT US:

Why Findex? #writeyournextchapter

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

If this sounds like you, we look forward to meeting you. Apply now!

PLEASE NOTE:

Only candidates with valid working rights within Australia/New Zealand (in which this position is based) will be considered.

Findex is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees and encourage applications from candidates with a variety of strengths, backgrounds and experiences.

Note for Recruitment Agencies:

This role is being managed by Findex Talent Acquisition and we will not accept unsolicited resumes/applications from Recruitment Agencies.

Hard Skills Required

  • Business Process Mapping
  • Workflow Tool Analysis
  • Risk Management Frameworks
  • Testing and Validation
  • Data Analysis

Soft Skills Required

  • Communication
  • Stakeholder Engagement
  • Problem-Solving
  • Collaboration
  • Creativity

Benefits and Perks

  • 🎉
    Employee Discounts and Rewards
  • ⚖
    Work-Life Balance Support
  • 📈
    Professional Development
  • 🤱
    Extended Parental Leave
  • ❤
    Care and Appreciation
  • 📣
    Referral Bonuses
  • 🏘
    Work from Home
  • 🎖
    Long Service Rewards
  • 🏥
    Subsidised Health Insurance
  • 🧕
    Inclusive Workspace
  • 💻
    Company Supplied Technology
  • ⏰
    Flexible Work
  • 📆
    Paid Volunteer Leave
  • 💸
    Payroll Giving
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