Company Description To tatou tikanga | Our Culture Our staff are passionate people, each driven to contribute to better health outcomes, with a focus on high priority populations. We are focused on hiring kaimahi who live and work in the communities they serve.
Whakarongorau Aotearoa is committed to understanding and improving mana taurite (equal status) starts with the understanding of self and how we, as health professionals, think and behave each minute of each day to serve the health needs for Aotearoa.
We are committed to ensuring our workforce reflects the community we support.
Ko wai mātou | About us Whakarongorau Aotearoa (Whakarongorau), a social enterprise, is a digital health and social services organisation with a proven record of connecting people seamlessly with care when they need it.
Whakarongorau has the privilege of running free to the public, virtual health, mental health, and social services for the people of Aotearoa. We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.
We use our healthy imagination to solve big problems by understanding the tiny ways that people are blocked from getting the care they deserve. Our imagination comes from our people and our partners and their drive to never give up.
Job Description Join an energising environment working on site in the Ambulance 111 Emergency Call Centres in Auckland or Wellington. It's a fresh, connected approach to health care!
Whakarongorau Aotearoa is a fast-growing leader in Aotearoa New Zealand’s telehealth landscape. We bring together a range of national helplines, including supporting the crucial Ambulance 111 Emergency Call Centres.
Mō tēnei tūranga | About the role As an Emergency Triage Nurse/Paramedic, you'll be offering essential health and well-being support and advice to people right across New Zealand. You'll join a dynamic and specialist team, working in shifts to provide 24/7 support over the phone and online for a range of healthcare services.
This role will suit those attracted to working autonomously and independently to apply their well-honed triage skills.
Provide secondary triage to patients who may not require an ambulance, however may need alternative care pathways or self care advice
Triage patients over the telephone, to assess and help callers take appropriate action, or utilise the correct level of care for a given problem
Give advice and support that respects backgrounds and cultures
Comply with nursing or paramedic codes of conduct and best practice, including respecting patient confidentiality, privacy and individual needs
Record caller information in our database and following our clinical guidelines and using decision support software
Qualifications Mōu ake | About you
NZ Registered Nurse or Paramedic with a current practising certificate.
Background in paramedicine or general nursing with 3 years' post-registration experience
Ideally, two years' experience in acute care, primary care or Teletriage
Excellent communication skills
Stay calm under pressure
Confidence to work with technology, tools, and resources
Must be able to work on site in an Ambulance 111 Call Emergency Call Centre in Auckland, Wellington or Christchurch
Whakarongorau Aotearoa acknowledges Mana Māori and mātauranga Māori as a professional skill set
If you're excited about this role and think you have what it takes, but your experience doesn't align 100%, we still want to hear from you and would encourage you to apply.
Additional Information Ō mātou uara | Our values E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them
