Technical Product Owner – People
- Based at Royal New Zealand Police College Porirua and National Headquarters, Wellington.
- Office Of Constable / Police Employee
- Permanent, full time
- JR 5085739
Mō te tūnga | About the Role
The purpose of the Information and Communications Technology (ICT) group is to work in partnership with the rest of the organisation to provide digital technology and communications solutions that support excellence in policing and service delivery and enable Police’s strategic ambitions.
With a primary hub in Wellington, and a presence throughout the country, we deliver new and enhanced technology solutions directly and through specialist vendor partnerships. We provide expert advice on how technology can be leveraged to support Police’s strategies and turn concepts into reality through collaborative development.
The Technical Product Owner (TPO) – People is a member of the wider Corporate Products Group, People & Finance. This group has five main areas of focus, with responsibility to be divided between two TPOs:
People. Supporting the People and Workforce Management (WFM) functions.
Finance. Supporting Finance, Procurement and Asset Management.
The key applications and services in the People domain are SAP ECC Human Capital Management and Payroll modules, SAP SuccessFactors (currently recruitment, onboarding and learning management), and United Kronos Group Workforce Central for rostering frontline staff. There are other niche applications within the People domain (e.g. IAPro) which will be addressed as part of a comprehensive roadmap for future development and support.
Police intends to modernise its People and WFM systems the near future, moving to cloud based solutions; the TPO will have an important part to play in this initiative and will be working closely with the Enterprise Resource Management (ERM) Programme to ensure that outcomes are technically sustainable.
Key Accountabilities:
The purpose of the TPO – People role is to ensure that the product team delivers and maintains valued solutions by acting as the technical conduit between the People and WFM functions, external commercial partners and the ICT product team.
The core responsibilities of the TPO – People role in Police include:
- Working alongside the Product Manager by bringing a deep understanding of technology and product development to stakeholder conversations.
- Translating business needs into technical solutions through collaboration with solution architects internal and external to Police, and with subject matter experts within the business and ICT. The TPO will be responsible for generating and maintaining design artefacts.
- Technical leadership including: developing and maintaining a product roadmap and backlog, overseeing the development of products from start to finish to ensure they deliver value and meet the customers’ needs and priorities, and proactively managing technical debt.
- Day-to-day delivery leadership and management of the product team. They will work with their team to ensure that: requirements and user stories are properly defined; sprint planning and execution is well managed; and feedback and guidance is available to the development team.
- Leading the career development of the team using the Police high performance framework, training and education to enable people to perform to their best.
- Tracking performance indicators for their products to measure success, including user engagement and customer satisfaction, identifying areas for improvement and making data-driven decisions about future product development and customer engagement.
- Managing the delivery of maintenance/sustainment, break/fix and enhancements, including through engagement of commercial partners.
- Working closely with the ERM Programme to ensure that outcomes are technically sustainable.
He aha taau e kawe mai | What You’ll Bring
Our Core Competencies provide a shared understanding of the behaviours, leadership and technical skills required for success within Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself and others.
To be successful an applicant would need to demonstrate the following:
- An excellent technical understanding of the applications and services in the People and WFM domain. The TPO should be able to work collaboratively with solution architects and technical subject matter experts like SAP functional consultants.
- Ideally the TPO will have experience or an understanding of migration to, and use of the cloud versions of the current applications and services, including working with commercial partners to maintain product and related infrastructure currency.
- Experience in software product development, ideally with the applications and services in the People domain. An understanding of the tools that could be used to automate or streamline delivery. We will be looking for a person with a proven ability to deliver business value in roles like this.
- Experience in establishing and then leading and managing teams that may include commercial partners as well as internal staff.
- Hands-on experience of implementing and using Agile methodologies, principles, and practices. Strong planning and organising skills, including use of Agile tools and techniques like a Kanban to ensure that the product backlog is optimised.
- Excellent communication and collaboration skills. An ability to build and maintain strong relationships with people at all levels of an organisation.
- Evidence of strong analytical and problem-solving skills.
- An understanding of the business processes within People or WFM domains, ideally both.
Whakaritenga motuhake | Special requirements
- This role is based between RNZPC in Papakowhai, Porirua and PNHQ Wellington. Travel may be required.
- Applicants must be a NZ Citizen, Resident or have valid work rights for NZ in order to apply.
- Current CPK at the rank of the vacancy you are applying for (Constabulary only).
For both Constabulary & Police Employees:
- Agree to enrol in a leadership programme at the advertised level, at a future date or
- Have qualified under CEP or a previous Career Progression Framework at the level you are applying for.
This role is set at Strategic Leader level, this means your key purpose is “to lead the strategy, Our Business, and enable our people to deliver it”.
To view the position description for this role please copy and paste this link into a new browser:
https://www.police.govt.nz/sites/default/files/pd/03-2024/technical_product_owner_3.pdf
Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.
To view more detailed information about our recruitment process along with further details about requirements please click below link:
Applicant Information Pack (External)
Tono ināianei | Apply now
If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.
For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers
All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.
Utu ā-tau | Salary
This position is covered by a collective agreement and salary will commence between $140,024 and $144,691 dependent on skills and experience relevant to the role.
If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.
Please note: Deadline for applications is 5:00 pm on Monday 27th January 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.
If you have any questions about this vacancy, please contact john.downs-carroll@police.govt.nz
