Career opportunities within a totally inclusive culture
What's In It for You:
Competitive Salary: Enjoy a generous compensation package.
Regular Pay Reviews: Get your salary reviewed every six months.
Vibrant Work Environment: Experience a fun workplace with planned events and regular BBQs.
About the Role: We are seeking a skilled Warranty Administrator to join our client's expanding Service team. With business booming, this role offers diverse responsibilities and exposure across the company and country.
Communicate with customers and technicians to resolve warranty claims and set clear expectations.
Process and accurately document all warranty claims in line with dealership requirements
Follow up on claims to ensure customer satisfaction and compensation for the dealership.
Promptly resubmit rejected claims and monitor outstanding ones.
Reconcile warranty receivables and maintain meticulous service and customer records.
Keep track of warranty parts and manage their disposal timelines.
Stay informed on factory recalls and coordinate with the accounting department for claim settlements.
Invoice warranty repair orders
About You:
Warranty experience within a dealership essential
Ability to provide high-level administrative support with a customer-first mindset.
Understanding of automotive servicing or repair.
Excellent communication, customer service, and problem-solving abilities.
High standard of literacy and numeracy.
Strong computer skills, including proficiency in Microsoft Office.
A polished telephone manner and the ability to work effectively under pressure.
Ability to prioritize tasks and manage workload efficiently.
About the Company: With over 30 years in the New Zealand market, our client is renowned for providing some of the most reliable and economical trucks, tippers, and curtainsiders. As a household name and leader in their field, they offer seamless sales and support for operators across a wide range of industries.
This is a rare opportunity to join a market leader and enjoy the rewards that come with it. If you’re ready to take on this challenge, APPLY NOW!
Note: Only shortlisted candidates will be contacted within 5 working days of your application. We are only accepting applications from those currently residing in New Zealand with the right to work.
