Intermediate Site Reliability Engineer Environment Automation, New Zealand

Intermediate Site Reliability Engineer Environment Automation Jobs in New Zealand

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Marketing & Customer Engagement Assistant

  • Posted 2w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Please Quote Reference Number 11466

  • Varied role where no two days are the same
  • Strong sense of style and creative design needed
  • Exciting opportunity to be part of a growing business


We're looking for a proactive and creative Marketing & Customer Engagement Assistant to join our team working across our Kennerley Gourmet Grocery brands: Paddock to Pantry, The Meat Box, Celebration Box, and The Wild Rose.

This is a dual-focus role with a clear and even split between marketing (50%) and customer service/admin support (50%).

One day you might be shooting a TikTok or writing a blog, and the next, you could be helping a customer track their order or assisting the fulfilment team to get everything out the door. We're after someone who thrives on variety and values both brand-building and customer connection equally.

This role requires a detail-oriented, hands-on individual who can assist with day-to-day marketing tasks like content creation and campaign support, while also providing excellent customer service and admin support to keep things running smoothly.

Please note: This role is based across two warehouse locations - Takanini and East Tamaki - so you'll need your own transport to get to and from both locations. Bus is fine, as long as you can access both sites reliably.

What the role involves:

  • Creating and scheduling photo, video, and written content for social, email, ads and web
  • Helping with email marketing campaigns and flows in Klaviyo
  • Updating websites and product listings (Shopify), and assisting with SEO blogs
  • Assisting with influencer outreach, promotions, and giveaways
  • Responding to customer queries via email, phone, and social DMs
  • Managing review responses, chatbot updates, and FAQs
  • Supporting the fulfilment and service teams to ensure smooth order delivery
  • Pitching in during peak periods like Christmas, Mother's Day or Valentine's Day - including weekends when needed


What we're looking for:

  • A creative, proactive person who enjoys switching between tasks
  • Strong communicator - great writing skills and a friendly phone manner
  • Calm under pressure and confident solving problems on the fly
  • Familiar with (or keen to learn) tools like Canva, Klaviyo, Shopify and Instagram
  • A qualification in marketing, comms or digital media is preferred - but equivalent experience counts too
  • Weekend availability during peak trading periods (we're a 7-day operation over key events)


If you feel like you'd be a good fit for the role, apply now through the online application form below


Please Quote Reference Number 11466

Desired Soft Skills

  • Content Creation
  • Email Marketing
  • Shopify Management
  • Klaviyo Expertise
  • SEO Writing
  • Creativity
  • Communication
  • Problem Solving
  • Adaptability
  • Time Management

Benefits and Perks

  • 🅿
    Free Parking
  • ⏰
    Flexible Work

Job Schedule

  • Shift Work
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