We have an exciting opportunity for a Customer Service Representative to join our team based at Tuakau in Auckland.
What we can offer:
Competitive hourly rate
Monday to Friday starting at 7:00 working every 3rd Saturday morning
Minimum guaranteed 40-hour working week
Benefits – discounted medical insurance, employee study fund, fuel and technology discounts
Career development through our inhouse learning academy
Be responsible for:
Fulfilling GB and Dricon customer service expectations by managing customer orders and dispatch in a timely manner
Build strong customer relationships becoming involved in any process improvements to raise quality and service
Pro-actively identify and inform customers of any network/operational delays
Maintain high standard of order processing and record to manage stock inventory
About you:
Preferably 3+ years’ experience in either Transport or Logistics environment
Have strong communication skills, be customer centric, and have a positive and proactive attitude towards your work
Be able to instantly build rapport with both internal and external customers
Thrive on solving problems and challenging the status quo
Research shows that females and minority groups don’t apply for roles unless they match 100% the job description.
We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don’t fit it, we would still love you to apply.
