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Heartland Bank

New Business Consultant

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Kia ora! I'm Keira, General Manager -Retail at Heartland Bank. I have an awesome opportunity I'd love to share with you. Here's some info:

Is this your next role?

The New Business Consultant for Reverse Mortgages NZ provides exceptional service to prospective customers to assist them to make an informed decision as to whether a Heartland Reverse Mortgage can help them live a more comfortable retirement.

Does this sound like you?

You enjoy working in a fast paced and ever changing environment, You have excellent communication skills and the ability to build a rapport with customers, whilst also satisfying compliance obligations, and completing some administrative requirements.

A bit about us and what we do Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland owns both Heartland Bank in New Zealand and Heartland Finance in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Through Heartland Digital, we build and deliver seamless and flexible digital platforms to create the best experience for our customers.

Can you see yourself here?

We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people.
We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, Rainbow Committee, Diversity Committee and our Green Team).


Some of our other benefits include:

Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks! 

Diversity & Inclusion

At Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers. We're currently working towards getting the Rainbow Tick and have just become a Hearing Accredited Workplace.

Heartland is an equal opportunity employer. We strongly encourage everyone to apply and we welcome everyone to the team. Please let us know if you need any adjustments throughout the application or interview process including a sign language interpreter or speech-to-text reporter. In your application, feel free to let us know what your pronouns are (for example, she/her, he/him, they/them etc).

Keen to learn more?

For an insight into life at Heartland, check out the video below and our Instagram @heartlandbanknz.

Please note you must be eligible to work in New Zealand.

Important privacy note: Please be vigilant as we are aware of fraudulent emails targeting job applicants that will request your personal and/or identification information. Note that our recruitment team will only ever conduct email communications with you via the domain @heartland.co.nz. If you are unsure about the legitimacy of a communication, please contact us at careers@heartland.co.nz.

Hard Skills Required

  • Financial Product Knowledge
  • CRM System Proficiency
  • Sales and Conversion Techniques
  • Data Analysis and Reporting
  • Administrative Skills

Soft Skills Required

  • Communication
  • Empathy
  • Customer Focus
  • Problem-Solving
  • Adaptability

Benefits and Perks

  • 🤱
    Extended Parental Leave
  • 🏥
    Subsidised Health Insurance
  • 📆
    Paid Volunteer Leave
  • 🧕
    Inclusive Workspace
  • ⏰
    Flexible Work
  • 🎉
    Employee Discounts and Rewards
  • 💚
    Counselling Services
  • 💼
    Life Insurance

Job Schedule

  • Shift Work

Company Video

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