The Role
At Fisher & Paykel Home Solutions, we believe in innovating for the future. Known for excellence in home appliances, we’re now venturing into sustainable energy solutions. Our vision is to transform how homes and businesses harness the power of solar energy. With a legacy of quality and a commitment to sustainability, we are pioneering a new era in the energy sector.
Home Solutions is on a mission to lead the decarbonisation of homes and businesses across Australasia, believing sustainability is the movement of our time, without compromising on comfort. Launching our Direct-to-Consumer Solar design and installation offering is a significant milestone for our journey towards that movement!
The Opportunity
As a Solar Sales Consultant, you will manage the customer journey from initial contact via our website channel, through to the completion of installation. This involves responding to customer inquiries with expertise, working closely with our scheduling and installation teams, and collaborating with our in-house solar design team to ensure a seamless delivery of service. Your goal will be to facilitate sales, drive profitable growth, and provide an unbeatable customer experience.
In this role, you will leverage your comprehensive knowledge of our solar products, installation processes and design options to respond effectively to customer inquiries. You will coordinate with our in-house scheduling team to arrange in-home assessments and installations, ensuring that every aspect of the process is smooth and efficient. Your commitment to customer satisfaction will be evident as you follow up post-installation queries.
What are we looking for?
To excel in this role, you will possess a proven track record in direct-to-consumer sales and customer experience, with demonstrated success in meeting or exceeding set targets and metrics. Prior experience in coordinating projects and familiarity with the solar industry will be highly desirable. Experience within the Solar or Electricity markets in New Zealand is preferred, providing you with the background needed to navigate our industry effectively and deliver an outstanding customer experience.
What’s in it for you?
At Fisher & Paykel Home Solutions, we foster a culture of innovation, collaboration, and excellence. By joining our team, you’ll have the opportunity to shape the future of sustainable energy solutions. Enjoy a competitive salary package and benefits, and ongoing development. The team works hybrid, 3 days in the office and 2 from home, with some flexibility around start and finish times to suit you and our customers.
If you’re ready to embark on a rewarding journey with a company that’s redefining the status quo, apply now and be part of our mission to create a brighter, more sustainable future for all.
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
