Guest Services Supervisor, New Zealand

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The New Zealand Automobile Association Incorporated

Customer Sales Consultant

  • Posted 5d ago
  • On Site
  • Part Time
Location

Auckland

Job Description

What You'll Be Doing | Mō te Tūranga

As the face of the AA, you will be offering a customer centric approach to everyone who visits our AA centres. As a Customer Sales Consultant, you will play an important role in identifying customer needs and providing them with the right AA products, ensure great customer outcomes in a fast-paced retail environment, and be involved in a variety of tasks that includes processing driver licensing and vehicle registration transactions.

The days of work are Saturday to Wednesday, 36 hours per week.

About You | Mōu

  • Proven sales experience and the ability to achieve KPIs
  • Enjoys providing exceptional customer service
  • Great communication skills
  • Able to learn quickly
  • Natural team player


What We Offer | Ngā āhuatanga kei a mātou

  • Competitive salary
  • A team who invests in your ongoing growth and development and provides access to online learning modules for free.
  • Discounts across our range of products, including insurance and free AA membership for you and your whanau
  • NZAA Superannuation scheme with 2% employer contribution
  • An inclusive and diverse work environment


Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast’s club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities. Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We’d love to korero to see if you might be a great fit for the role.

Hard Skills Required

  • Sales Experience
  • KPI Achievement
  • Customer Service
  • Communication
  • Transaction Processing

Soft Skills Required

  • Customer Centric
  • Quick Learning
  • Teamwork
  • Adaptability
  • Exceptional Service

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🧕
    Inclusive Workspace
  • ❤
    Care and Appreciation
  • 💚
    Counselling Services
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🖥
    Computer Assistance

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