At KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly. Our mission, "Stronger Connections, Better New Zealand," highlights our dedication to sustainability and community well-being.
Our people make KiwiRail exceptional. By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best. If you’re passionate about innovation and safety, we’d love to welcome you aboard.
He whakamārama mo te tūranga mahi | About the role:
We have an exciting opportunity to join our Picton Terminal team as a Ferry Terminal Operator on a full-time (80 hours per fortnight) fixed term basis for 12 months. This is a busy and varied role where no two days are the same!
As a Ferry Terminal Operator, you will play a vital role in assisting with the operational and customer service aspects of turning our iconic ferries around, while ensuring the terminal and adjoining facilities are maintained to a high standard for our customers to enjoy. You will also be responsible for securing the ships lines, luggage handling and cleaning and ensure the maintenance of terminal facilities. There's no previous experience required, we will give you fully paid training in all aspects of the role, simply bring your enthusiasm and your motivation to see a job well done!
Ngā pukenga e rapu nei mātou | What (skills) you will bring:
You will have excellent interpersonal skills, be highly enthusiastic and enjoy a role that includes following procedures, instructions and problem solving. We have a great team here - you'll be working as part of a supportive and inclusive team environment.
You will also need to have:
A full, clean Class 1 driving licence is essential (please do not apply if you do not have a full licence)
A Class 2 driving licence – this is desirable, however not essential
A high level of physical fitness, team spirit and be health and safety focused
The ability work a rotating 24/7 shift roster (including nights)
An ability to think on your feet and apply knowledge in a practical environment
A customer service focus
Having a P licence would be advantageous.
This position involves shift work and a requirement to work Monday to Sunday on a rotating rostered basis (planned two weeks in advance); you will work either the morning shift (04.00 - 16.00) or the evening shift (16.00 - 04.00) so you must also have a reliable way to get to and from the terminal safely as public transport may not be available at these times.
Nōu te rourou | What's in it for you:
Extensive support and ongoing training
Fantastic penal rates (double time on Sun, time and a half on Sat, and time and a quarter for weekday night shifts)
Access to discounted travel, health insurance & holiday houses across NZ as part of the Staff Welfare Trust
A strong Zero Harm policy to keep you safe
Kua rite, kia rite | Ready to Make a Difference?
Rā aukati | Applications Close: 23 March 2025
Hard Skills Required
Class 1 Driver’s License (Essential)
Class 2 Driver’s License (Desirable)
Operations
Customer Service
Maintenance
Soft Skills Required
Interpersonal Skills
Problem Solving
Teamwork
Customer Service Focus
Adaptability
Benefits and Perks
🤱
Extended Parental Leave
🏘
Work from Home
🧕
Inclusive Workspace
❤
Care and Appreciation
EAP, Employee Assistance Programme, Study Grants, Travel Privileges on Great Journeys of New Zealand and InterIslander.
🧠
Mental Health Workshops
💚
Counselling Services
📈
Professional Development
🛂
Visa Sponsorship
🎉
Employee Discounts and Rewards
The NZ Rail Staff Welfare Trust- The Trust offers reimbursement of medical expenses for members and their families, access to affordable holiday homes, and group discounts on additional insurances.
