Help shape the future as a Manager, Application Strategy & Governance – Claims, Communications & Supply Chain
IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re a top-tier NZSE-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.
Mō te Tūranga | About the Role
Join our Technology & Operations team as the Applications Strategy & Governance Manager, where you’ll support the development and delivery of roadmaps and strategies for critical applications as well as setting delivery standards and disciplines to help govern our critical systems of record. Your strategic technical leadership will drive change across programs and operational teams, optimizing operational and cost efficiency.
Leading across Claims, Supply Chain, and Customer Communications domains, you will ensure the seamless functionality of business-critical systems while enabling secure and scalable digital experiences for our stakeholders. This role combines leadership, innovation, and collaboration to deliver impactful outcomes.
Key Responsibilities
- Develop and deliver application strategies and roadmaps with our architects, aligning with organizational goals and priorities.
- Ensure the embedment of our investment in engineering excellence across our engineering community helping to ready our people for a future with AI, SaaS and Cloud at the heart of everything we do.
- Lift and continuously improve our automation capability across the platform.
- Oversee compliance with industry standards and regulations, ensuring adherence and accountability across teams.
- Lead critical discussions with SaaS providers, fostering strong vendor relationships and ensuring alignment with strategic needs.
- Manage the delivery of development and integration solutions to enhance performance, security, and scalability whilst delivering on customer needs.
- Cultivate innovation and continuous improvement across teams and projects.
- Lead a team of highly skilled technology experts to deploy successful solutions to meet customer needs in line with Technology governance and disciplines.
This is a permanent role open to candidates based in New Zealand or Australia.
Ōu Pūkenga | About You
You are an experienced and results-driven leader with a passion for innovation and collaboration. With a proven ability to manage people and develop talent, you excel in application engineering and technology solutions. Your expertise in technology strategy execution and/or architecture will be highly regarded and will help your engagement and leadership of your team, peers and broader technology community.
You have a knack for building and nurturing relationships with partners, vendors, and stakeholders, ensuring alignment and delivering strategic outcomes. Your proactive approach to problem-solving and continuous improvement sets you apart. You hold tertiary qualifications in Information Technology or a related field and have relevant certifications such as ITIL, Agile, or Lean Six Sigma. Above all, you bring a collaborative mindset, a focus on delivering results, and the ability to inspire innovation within your teams and projects.
Applications close on Friday, 2 May at 23:59 AEST.
All this shows up in what we offer::
- Boosted Kiwisaver with 4% employer contribution and life insurance as standard
- Up to 50% off personal insurance, including home and motor insurance
- Annual $500 Health & Wellbeing payment
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Dedicated career growth programs, including the award-winning IAG Academy
- A certified Family Inclusive WorkplaceTM
- Community volunteer days and team volunteer activities
- *employment type eligibility criteria apply
Mō mātou| About us
At IAG you’re not just part of one brand, you’re part of a large purpose-led trans-Tasman group called IAG, dedicated to making your world a safer place.
IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.
We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.
We’re ready for you. Apply today.
Learn more about who IAG is here.
