Ko Mātou – About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
As a Defect Manager in our Ngā Tapuwae Transformation Programme, you’ll play a key role in our mission to ensure the quality and reliability of our technology solutions and business requirements.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: Permanent
Role Location: Wellington
Ka aha tō rā e kite ai? - What will your day look like
You’ll be overseeing and managing the defect management process, ensuring timely resolution of defects and maintaining the integrity of our software; your responsibilities will include
- Developing and refining defect management processes, securing relevant approvals, and ensuring alignment with industry standards.
- Coordinating with business teams, internal development teams, IT teams, and third-party vendors to achieve timely and efficient closure of defects.
- Triage defects, assign them to appropriate action owners, and accelerate progress towards resolution.
- Tracking and monitoring defects regularly using defect management tools such as JIRA. TFS, or Azure DevOps. (We don’t use this tools, so I don’t think we need to add them).
- Producing regular progress reports against defect KPIs and communicating any risks and issues to stakeholders.
- Conducting root cause analysis and implementing mitigating actions to prevent reoccurrence.
Ōu Pūkenga? - What will you bring?
To grow and be successful in the role, you will ideally bring the following:
- Strong knowledge of defect management methodologies, tools, and processes.
- Excellent leadership, communication, and problem-solving skills.
- Experience in developing and executing Business Acceptance testing processes.
- Bachelor's degree in a related field (e.g., Business, Information Technology).
- Minimum of 5 years of experience in defect management, with at least 2 years in a leadership role, preferably within the banking industry.
- ISTQB Certified Test Manager or equivalent is preferred.
- Experience with Agile and DevOps methodologies.
- Proven ability to foster an inclusive workplace culture that values diversity and belonging.
- Strong skills in engaging and empowering a wide range of stakeholders from diverse backgrounds.
- Adaptable leadership and collaboration style aligned with ANZ's commitment to achieving equitable outcomes.
Growth Opportunities Undertaking the role of Defect Manager at ANZ will enhance your career path by providing you with opportunities to:
- Develop and refine your leadership and management skills.
- Gain experience in coordinating across diverse teams and stakeholders.
- Enhance your problem-solving and analytical abilities.
- Build a strong foundation in defect management methodologies and tools.
- Position yourself for future leadership roles within the organisation.
You’re not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Job Posting End Date
07/03/2025 , 11.59pm, (Melbourne Australia)
