We are seeking a dedicated and professional Medical Administrator/Receptionist to join a thriving organisation on a full-time, permanent basis.
Client Details
As a Medical Receptionist, you will play a pivotal role in ensuring the smooth frontline function by offering a warm and professional welcome to all visitors and callers. Your responsibilities will encompass a range of administrative duties to maintain the efficiency of our operations and provide outstanding customer care to their patients.
Description
Responsibilities of the Medical Receptionist include:
- Greet all visitors and callers to the practice in a courteous and professional manner.
- Register new patients, ensuring accurate and complete documentation, and input relevant information into our medical system.
- Scan and upload documents onto our electronic medical records system, ensuring data accuracy and compliance with confidentiality protocols.
- Prepare and send letters to patients as required, maintaining clear and effective communication.
- Handle photocopying of notes and other essential information, ensuring proper organisation and storage.
- Schedule appointments for patients, demonstrating a thorough understanding of patient confidentiality and attention to detail.
- Manage reception responsibilities, ensuring efficient patient flow and minimising wait times.
- Perform various administrative tasks to support the smooth operations.
- Provide excellent customer care to all patients, addressing inquiries and concerns in a compassionate and respectful manner.
Profile
The successful Medical Receptionist will posses:
- Experience in a similar role, preferably within a health care environment.
- Strong organisational skills and keen attention to detail
- Excellent communication skills, both verbal and written
- Proficiency in using computer systems and electronic medical records.
- Ability to prioritise tasks and manage time effectively in a fast-paced environment.
- Understanding of patient confidentiality and compliance with data protection regulations.
- Empathetic and compassionate approach when dealing with patients.
- Team player with a positive attitude and willingness to collaborate.
- Previous experience in medical terminology and procedures is advantageous.
Job Offer
You will receive:
- Competitive pay rate
- Training and development
- Free parking available
Reference: #852500mrrem
