Company Description Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.
Job Description We are seeking a full time friendly and organised Dental Receptionist to join our team in East Auckland, for a 6-month maternity cover position. Monday - Friday (37 hours per week)
The hours for this role are:
Monday: 9am-6pm
Tuesday: 9am - 7pm
Wednesday: 9am - 4pm
Thursday: 9am - 3pm
Friday 8am - 4pm
As the first point of contact for our dental practice, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience.
Greet patients warmly and assist them with check-in and check-out processes
Schedule and manage patient appointments efficiently using our practice management software
Answer incoming calls, respond to inquiries, and provide accurate information to patients
Maintain accurate and up-to-date patient records and files
Coordinate with dental staff to ensure seamless operations
Handle administrative tasks, such as filing, data entry, and processing payments
Maintain a professional and organized front desk environment
Qualifications To be successful in this role, you will bring:
Previous receptionist experience is preffered, ideally within the medical industry.
Excellent customer service and communication skills
Proficiency in using computer software applications.
Experience with file keeping and data entry.
Ability to work in a fast-paced environment.
Additional Information
A large company that offers internal mobility
Long service benefits
Discounted Southern Cross health insurance.
Discounts at a range of retailers through Boost Benefits
