Customer Support Team Leader, New Zealand

Customer Support Team Leader Jobs in New Zealand

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Absolute IT

Contract Delivery Lead – Digital Projects | Agile | SAFe 6 Certified

  • Posted 1w ago
  • Hybrid
  • Full Time, Contract
Location

Auckland

Salary

$100  -  $130 /hr

Job Description

  • Auckland Airport location
  • 6 Months (with possible extension)
  • Onsite parking


Are you a seasoned Delivery Lead with a passion for digital transformation? Our client, a household name in the FMCG industry, is seeking a contract Delivery Lead to drive high-impact digital initiatives. This is your chance to lead exciting projects, collaborate with forward-thinking teams, and make your mark in a truly people-first, agile environment.

About the Role:

As the Delivery Lead, you’ll take ownership of the successful end-to-end delivery of digital products and solutions across the business. You’ll work closely with cross-functional squads, product owners, and senior stakeholders to keep projects aligned, on time, and delivering real value.

Key Responsibilities:

  • Lead the delivery of multiple digital initiatives in an Agile/SAFe environment
  • Collaborate with product and tech teams to prioritise work and unblock delivery
  • Ensure clear communication between stakeholders, keeping projects on track
  • Drive continuous improvement and embed agile best practices
  • Report on delivery metrics and provide visibility across the business


About You:

  • Proven experience as a Delivery Lead or Agile Project Manager in digital environments
  • Strong background working in Agile and Scaled Agile (SAFe 6) frameworks
  • FMCG or enterprise experience highly regarded
  • Excellent communicator, influencer, and problem solver
  • Comfortable juggling multiple projects and leading delivery across distributed teams


Why This Role?

Be part of cutting-edge digital projects that directly impact millions of customers
Work with innovative leaders in a supportive, collaborative environment
Hybrid working model with a strong emphasis on flexibility and work-life balance
Inclusive and down-to-earth culture that values your input and expertise
Apply now to join an FMCG powerhouse on their digital transformation journey.

Desired Soft Skills

  • Communication
  • Problem-Solving
  • Leadership
  • Technical Understanding of Digital Environments
  • Project Delivery Management
  • Agile / SAFe Methodology Expertise

Job Schedule

  • Shift Work
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