Customer Support Team Leader, New Zealand

Customer Support Team Leader Jobs in New Zealand

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Programmed

Branch Manager

  • Posted 2w ago
  • On Site
  • Full Time

Job Description

  • Supportive & inclusive team environment
  • Exposure to a variety of client sites
  • Be part of an established brand with real career progression opportunities


Our success is built on the talent and enthusiasm of our people. We strive to create an inclusive environment where every team member has a positive, enjoyable, and rewarding work experience. Our culture is built around safety, care, empathy for people, and good old-fashioned customer service. We are looking for someone who appreciates the diversity of our customers, contractors, and teams.

Who we are

Programmed Property Services is a leading provider of open space maintenance services, signage solutions and painting across many industries. Working with Programmed Property Services means you will become part of the Programmed family, a company that encourages career development, supports flexibility, and cares about your personal well-being and safety.

The Role

An exciting opportunity exists for a resilient and energetic self-starter to join our Open Spaces team as a Branch Manager. We are seeking a qualified and experienced leader to drive the success of our Auckland team.

Reporting to the Regional Manager, you will be responsible for developing new business, servicing existing clients, and building long-term relationships at all levels. You will also oversee the operational delivery of the team. This role is ideal for a proactive professional who thrives in a diverse workplace, is passionate about business growth, and genuinely cares about people development.

Skills and Experience

  • A successful track record of managing sales and marketing activities, establishing effective and productive relationships with clients, peers and subordinates.
  • Strong experience in operational management, estimating, and project execution. Including
  • Ability to manage budgets and operational efficiencies to ensure projects are delivered on time and within budget.
  • A creative and proactive approach to problem-solving.
  • Excellent written and verbal communication skills, high numerical proficiency and strong presentation skills.
  • A strong commitment to and understanding of quality and OH&S management systems


Employee Benefits

  • Attractive remuneration (based on experience)
  • Long term career potential
  • Paid parental leave and great discounts with selected retailers
  • An Employee Assistance Program, which incorporates a tailored wellbeing initiative
  • Health insurance

Desired Soft Skills

  • Leadership
  • Team Management
  • Customer Relationship Management
  • Communication
  • Presentation
  • Sales and Business Development Expertise
  • Project and Financial Management
  • Health and Safety Compliance Knowledge

Job Schedule

  • Shift Work
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