Customer Support Representative Albany Jobs in New Zealand

Date: 29 Jan 2025
Location: Auckland Wide, NZ, 1010
Company: Auckland Council

• Serve a growing and vibrant Auckland
• Govern water and wastewater services for Aucklanders
• Apply your knowledge of te ao Māori tikanga Māori, civil works, infrastructure and utilities

He angitūtanga: The opportunity
Auckland Council is pleased to have an opportunity to welcome a new director to the Watercare Services Limited Board in 2025.

Your leadership and guidance will help us continue to deliver high quality water services for Auckland. At the same time, you will support the transition of Watercare within a new financial and regulatory frameworks to ensure the sustainable delivery of infrastructure to enable Auckland’s water services.

Your leadership will support the organisation to build and maintain strong relationships with relevant iwi and ensure that Watercare has regard for tikanga Māori. You will also have experience delivering large-scale civil works and infrastructure programmes, along with utility operations.

You will act with personal integrity and moral leadership with wise and thorough decision-making. Board members are accountable and responsive to the direction set by Auckland Council for the benefit of Aucklanders. Directors are expected to act with a public service ethos, have a commitment to collaborate across the council group, to demonstrate financial accountability and drive a focus on value for money.

On behalf of the Auckland Council shareholder, you will place Watercare’s customers at the forefront of your decision making, support taking into account their needs for a cost-effective, affordable experience with minimised disruption to their everyday life and business.

He kōrero mōu: About you
You will need to have proven and extensive experience as a leader of large-scale, complex organisations.

We are looking for people with deep experience in the following areas:
• knowledge of te ao Māori and in particular, knowledge of tikanga Māori to provide the board with knowledge suitable to ensure that Watercare has regard for protocols and maintains strong relationships with iwi
• experience delivering large scale civil works and infrastructure programmes
• experience of utility operations

Auckland Council encourages diversity on boards and seeks a range of perspectives to support robust decision making.

O Mātou Kōrero: About Us
Watercare is New Zealand's largest company in the water and wastewater industry. Each day, we provide lifeline services to 1.7 million Aucklanders. They also carry out significant work to upgrade and build infrastructure to maintain levels of service and provide capacity for our fast-growing population.

Mission - Reliable, safe and efficient water and wastewater services.
Vision - Trusted by our communities for exceptional performance every day.

Better tomorrow than we are today | Pai ake apōpō atu i tēnei rā
You can find more information at these links:
• Statement of Intent 2024 to 2027
• Annual Report 2023
• Auckland Water Strategy 2022-2050

Tono Mai: Apply Now!
For a confidential conversation, please contact Howard Chaffey howard.chaffey@aucklandcouncil.govt.nz
Applications close: Friday, 21 February 2025