Customer Support Coordinator, New Zealand

Customer Support Coordinator Jobs in New Zealand

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Metlifecare

Receptionist

  • Posted 1mo ago
  • On Site
  • Casual
Location

Auckland

Job Description

Benefits- what's in it for you?

  • Be in control of your roster- shifts that suit your lifestyle and availability
  • We have a dedicated internal casual team (MetFlex) that will look after your training and development, working schedule, work support etc.
  • Learn while you earn
  • Ongoing casual shifts for all Villages in your local area - our villages are all different and bespoke
  • Permanent roles available if you want to move from the casual position
  • We will develop and train you in the career path within Aged Care
  • Work in a rewarding environment - supporting our residents and within great, dedicated teams


About the role

At Metlifecare we create homes and communities. Places of belonging, villages humming with life. With a range of unique villages nationwide (and more in development), we are a well-known and trusted operator, and we take our role seriously.

We are now ready and searching for an exceptional receptionist at our village, based in North Auckland. Reporting to the Nurse Manager, you will provide quality and timely reception support which enables effective service delivery for our residents, staff, and visitors.

We are seeking someone to bring their enthusiasm and people skills to the Village Care Home and to be the first point of contact at our office for staff, customers, contractors and visitors. This role is pivotal to ensure the atmosphere at our Village reflects the service standards we excel at.

  • Professionally welcomes visitors and answers all calls in a warm and friendly manner.
  • Ensures the Reception area is kept neat and tidy
  • General administrative support to the Nurse manager and team in general.
  • Take an active role in monitoring all relevant Health and Safety issues, particularly in high-risk areas (i.e.: construction sites).


With a beautiful setting, where better to work and take your lunch breaks in the lovely maturing gardens within the village.

About You

You will have had previous experience in a similar role and understand how first impressions certainly count. You are helpful, go above and beyond for to ensure everyone is welcomed and have their questions answered. You have good all round admin skills and have a can-do attitude and are happy to put your hand up to help when needed. Professional but friendly, you will become the source of knowledge for all things at the village.

About Us

Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.

How to apply
Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home

Not sure if this role is for you but interested in what else Metlifecare has to offer? Then please visit our careers page www.careers.metlifecare.co.nz/home to see our other current vacancies.

Please note that Identification and work eligibility is required with your application.

Hard Skills Required

  • Administrative Support
  • Health and Safety
  • Reception Management

Soft Skills Required

  • Communication
  • Customer Service
  • Professionalism

Benefits and Perks

  • 💼
    Life Insurance
  • 📣
    Referral Bonuses
  • 🏎
    Competitive Salary
  • 💻
    Company Supplied Technology
  • 🏥
    Subsidised Health Insurance
  • ⏰
    Flexible Work
  • 🎂
    Birthdays Off
  • 🏆
    Performance Bonus
  • 💚
    Counselling Services
  • 🎉
    Employee Discounts and Rewards
  • All these are for permanent staff and include Kiwisaver payments continued for those opted in over the age of 65 years
  • 🩺
    Health Insurance
  • 🌿
    Wellness Program
  • ⛑
    Uniform Provided
  • 🛂
    Visa Sponsorship
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