Customer Support Coordinator Jobs in New Zealand

About us

You've probably seen our recognisable polar bear logo on trucks going from town to town across our beautiful country. No surprise if you have - Big Chill Distribution is a key business within the Freightways Group and is the leader in the storage and express delivery of chilled and frozen products nationwide, with ten depots strategically positioned throughout New Zealand.

About the role

This is an exciting opportunity for a South Island Business Development Representative. Reporting to the GM – Business Development, you will have responsibility of a key vertical within our Big Chill business. This includes managing existing customers and identifying new opportunities, working with the operations team to find those out of the box solutions and to ensure the achievement of critical KPIs to support our customers to realise continued growth. Travel across the South Island will be required.

We operate in a fast paced and exciting industry. This position will suit someone who thrives on creating solutions, is able to make quick methodical decisions, can work independently and can communicate easily with our team and customers.

Key areas for this position will include:

• Managing a key vertical within the Big Chill business.
• Account management for existing allocated customers.
• Fostering strong relationships with existing customers for sustainable growth.
• Identifying new opportunities and finding the right solution.
• Accurate processing of required admin and producing reports.
• Driving Health and Safety and Compliance.

About you

Key attributes that you will bring to the role are:

• Previous experience in Transport and Logistics sales and account management. (preferably within the Chilled and Frozen sector)
• Strong communication and people skills to interact with all members of our team.
• Ability to liaise and connect with our great customers.
• Understanding of financial and commercial decision-making.
• Dynamic thought process to find the right solution.
• Accuracy and an eye for detail.
• Advanced technical skills and a willingness to adapt to new technology.
• Team player with a great attitude.
• Organised and well-planned.

The overriding responsibility will be the ongoing safety of our team members and demonstrating the importance of family, team, and working safely to achieve great things together.

This is a full-time position, based in Christchurch.

A competitive remuneration, company vehicle, and bonus structure applies to the role.

If this sounds like the opportunity you’ve been waiting for, get your application in today!