Customer Support Coordinator Jobs in New Zealand

Ko wai mātou? | Who are we? 
Access Community Health stands as a leading provider of home-based healthcare and support in New Zealand.  We are a 4,000 person-strong team in an organisation which has been at the forefront of community health since the 1920s.  Our nurses and support workers provide services to more than 20,000 people. And we listen to each one of them, because we genuinely care. 

'A better day, every day'
He kōrero whakamārama mō tēnei tūranga | About the role 

• Do you want to make a positive difference to people in your community?
• As Regional Trainer you will facilitate, support and oversee all Support Worker training in accordance with Access Kaiāwhina Competency training and qualifications in the region.
• Ensure that essential skills with our paid induction program and hands-on buddying are fit for our community support environment.
• Work alongside line managers, in particular Care Coordinator Team Leaders and Support Worker Team Leaders to ensure a competent workforce
• The opportunity to contribute to the design and development of workplace training, ensuring compliance with audit requirements and other tasks, to meet operational needs of the Access workforce is a key component of the role.

Ngā tohungatanga mō tēnei tūranga | Skills and experience 

• Teaching experience and qualifications in adult learning, nursing, allied health, or teaching
• Experience in Health sector is desirable
• Hold a registered assessor qualification and be an approved Careerforce Assessor or, has the ability to obtain this
• Hold or be prepared to undertake further study towards the Certificate in Adult Teaching.
• Evidence of experience in standards based assessment
• Excellent communication skills, oral and written
• Competent with technology and Microsoft Office
• The ability to respond to the learning needs of groups and individuals in a culturally appropriate manner
• Highly collaborative
• Able to work autonomously.

He aha ai mātou? | Why Us? 
A supportive nationwide team with a strong values-based culture
A passionate business that promotes diversity and inclusion, reflecting the communities we serve
We work hard to remove barriers to allow people to have a voice, choice and self-determination using the power of whānau and communities so they can achieve their goals and aspirations

Access Community Health l Uru Àtea has a mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access | Uru Ātea is more than just our name, Uru Ātea means "to enter space" and is our promise to deliver services in our client's space, wherever that may be.