Customer Support Administrator, New Zealand

Customer Support Administrator Jobs in New Zealand

Convergence

Investment Operations Analyst l Boutique Fund Manager

  • Posted 1d ago
  • On Site
  • Full Time
Location

Auckland


Job Description

Pie Funds is a boutique, NZ owned, actively managed fund manager with a fresh, modern approach, well known for their partnership approach with their clients and their staff.

We're looking for an Operations Analyst to join the tight-knit, friendly team.

Working within a small team, you will be able to further develop your investment operations and data management skills, with lots of scope to grow.

About the Role

You’ll ensure smooth investment operations and support decision-making through:

  • Cash & FX Management – Oversee cash management and monitor FX exposure for the funds.
  • Data & Reporting – Ensure data integrity in the Investment Data Management platform and prepare reports for senior management and the investment team.
  • Portfolio Analytics & Compliance – Handle portfolio analytics, respond to macro data requests, and distribute liquidity checks to ensure SIPO compliance.
  • Operations & Corporate Actions – Reconcile trades, manage corporate actions, and oversee front-to-back office data alignment.
  • Process Improvement & Systems Expertise – Drive automation, champion best practices in data management, and act as a super user for key investment tools.


Key to Success in the Role

Skills & Experience:

  • 1-2 years in funds management or KiwiSaver operations.
  • Strong Excel skills are essential; SQL, Power BI, and Salesforce experience a plus.
  • Knowledge of asset classes, trading, and settlement processes.
  • Understanding of managed funds/KiwiSaver products and regulations.
  • Experience in cash management, including FX for settlements.


Attributes:

  • Detail-oriented with a proactive mindset.
  • Passionate about data and analytics.
  • Strong communicator and problem solver.
  • Self-motivated, collaborative, and resilient.


If you’re looking to grow and make an impact, apply now!

On offer is a fantastic working environment, a great overall package including a comprehensive suite of benefits, and the chance to step up into a role with more input to process excellence.

Please apply to jenny@convergencepartners.co.nz


Desired Soft Skills

  • Cash Management
  • Data Reporting
  • Portfolio Analytics
  • Excel Proficiency
  • FX Exposure
  • Detail-Oriented
  • Problem Solving
  • Proactive Mindset
  • Communication
  • Collaboration

Job Schedule

  • Shift Work

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