Customer Success Manager Jobs in New Zealand

Our client is seeking a Solution Architect for a 6-month contract to support pivotal projects—one project will commence in Australia and one in New Zealand. These projects involve the transformation of commercial insurance systems, working closely with brokers. As a Solution Architect, you will play a critical role in guiding the architectural vision and execution for the New Zealand major transformation project within the commercial insurance sector. Your expertise will ensure the seamless transition from legacy systems to innovative solutions, aligning with the strategic objectives of both the Australian and New Zealand projects.

What you'll do:

As a Solution Architect, your role will be pivotal in transforming commercial insurance systems. You will be responsible for leading architectural decisions and implementations across the major project. Your ability to collaborate effectively with both technical and business teams will be key in aligning solutions with strategic goals. You will also facilitate important conversations between these stakeholders, ensuring that all parties are on the same page. Your role will also involve documenting and managing governance processes, as well as navigating and adapting to legacy technology environments.

• Lead architectural decisions and implementation.
• Collaborate with technical and business teams to align solutions with strategic goals.
• Facilitate conversations between technical and business stakeholders.
• Document and manage governance processes.
• Navigate and adapt to legacy technology environments.
• Implement strategies for transitioning legacy systems, particularly to Guidewire in Australia, ensuring alignment with governance.
• Manage architectural aspects of projects to meet business needs and timelines, addressing short-term challenges in New Zealand.
• Collaborate with brokers and stakeholders, serving as a bridge between technical teams and business units.

What you bring:

The ideal candidate for this Solution Architect role brings extensive experience in the commercial insurance industry, along with a proven track record in transforming legacy systems. Strong architectural skills are essential, along with an ability to understand and create government documentation. Excellent communication skills are also required, as you'll be engaging regularly with both technical and business teams.

• Experience in commercial insurance and the insurance industry.
• Desired: experience working with Guidewire.
• Proven track record in transforming legacy systems.
• Strong architectural skills with a well-rounded approach.
• Ability to understand and create government documentation.
• Excellent communication skills for engaging with both technical and business teams.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Max Lawson on +64 9 374 7300.