Customer Specialist Jobs in New Zealand

Our client is seeking a Facilities Lead to join their team in Wellington on an 11 month contract. This role is instrumental in ensuring the availability, stability, and resilience of infrastructure & services.

As a Facilities Lead, you will play a crucial role in maintaining the smooth operation of our client's premises. Your responsibilities will include managing specified services, hard FM, and repairs & maintenance of the building. You will also be expected to proactively manage building infrastructure and maintenance requirements. Providing technical advice around current and future property considerations will be a key part of your role. Ensuring compliance with relevant legislation, standards, and codes is paramount. You will identify and proactively manage risks associated with the property portfolio. Supporting property-related procurement activities will also fall under your remit. A significant part of your role will involve advocating for, monitoring, enforcing Health and Safety procedures. Engaging with the organisation and tenant contractors on their scope of works will be required. Lastly, you will review systems, processes, and operational matters to improve efficiency.

• Manage specified services, hard FM, and repairs & maintenance of the building.
• Proactively manage building infrastructure and maintenance requirements.
• Provide technical advice around current and future property and facilities considerations.
• Ensure building, work and contractors comply with relevant legislation, standards and code.
• Identify and proactively manage risks associated with the property portfolio.
• Support property related procurement activities including generating procurement documentation.
• Advocate, monitor, enforce Health and Safety procedures.
• Engage with organisation and tenant contractors on their scope of works.
• Review systems, processes and operational matters to improve efficiency.

The ideal candidate for the Facilities Lead position brings a wealth of relevant Facilities Management experience. A solid understanding of the Building Act and codes of compliance is essential for this role. You should have a firm grasp on Health and Safety relating to the built environment as well as Contractor (PCBU) Management. Experience in procurement and ongoing contract management is necessary. Proven experience contributing to an asset management and preventative management plan is a must. Project management experience and exposure to small project methodologies will be beneficial. Financial acumen is also required. The ability to engage others, make sound decisions, and encourage innovation is key.

• Relevant Facilities Management experience.
• Solid understanding of the Building Act and codes of compliance.
• Understanding of Health and Safety relating to the built environment.
• Procurement and ongoing contract management experience.
• Experience contributing to an asset management plan.

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence in this timeframe please do not hesitate to contact Tim Wright on 04 471 9726.