Customer Specialist, New Zealand

Customer Specialist Jobs in New Zealand

Accenture New Zealand

Salesforce nCino Practice / Delivery Lead

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland


Job Description

About the Salesforce Business Group

Accenture's Salesforce Business Group is the part of Accenture Technology devoted to selling, delivering, and supporting Salesforce technology-based projects across Australia & New Zealand. Part of our global practice, our local and international ability is recognised unanimously as number 1 by Industry Analysts in their annual ratings on Salesforce consulting partners. We think we're unique among our peers with our ability to understand Salesforce, its ecosystem and the career goals of those working in the Ohana. We also bring our collective Accenture capability to our Salesforce work. We work with our industry, consulting, strategy, service design and digital consultants to transform our clients.

Beyond doing the most exciting and most significant projects with the best team, we are at the foundation an Ohana (meaning family). We believe we offer individuals a supportive home to grow your career no matter what your level of experience, specialty, gender, family situation, heritage, or life goals. And if you're working from the kitchen bench or have an upset child in the background, we want to let you know that we get it. You'll feel our team's difference from the moment you speak with us. We're proud of the culture that shines through.


What’s on offer

  • A leadership team whose Managing Directors have a collective 50 years of experience in Salesforce delivery.
  • Over 270 of your Salesforce specialist peers, including 9 Certified Technical Architects.
  • Work with some of Australia's biggest brands on complex and groundbreaking projects.
  • Access to unlimited Salesforce certification vouchers across the entire Salesforce product catalogue.
  • Attend formal and informal training, such as our Ohana Meetings, My trailhead courses or our Accenture accreditations for Delivery Lead, Technical Architect and Solution Architect.
  • A merit-based structured career program.
  • Take on responsibilities in one of our communities of practice and build a career that could last your entire professional life.
  • Auckland based and minimum 3 days onsite with the client.


Your role

  • Join a dynamic environment where you will take on an nCino Practice and Delivery Lead role acting as nCino Subject Matter Expert to the greater ANZ community.
  • Utilize your deep functional, industry, or offering expertise and domain knowledge.
  • Work at any stage on a business and technology transformation project.
  • You will have the opportunity to utilize your Influencing and Advisory skills to contribute to key decisions across multiple teams.
  • Engage with various teams and provide solutions to complex problems that impact multiple areas.
  • Identify scope, define requirements, and create functional and/or technical specifications.
  • Develop and support proof of concepts, estimates, and conceptual designs.
  • Coordinate the implementation of the solution and support change efforts.


Qualifications
Skills & Experience

  • Advanced proficiency in nCino
  • Advanced proficiency in Commercial lending, Financial Services
  • A minimum of 8 years of experience in relevant related skills.
  • Strong written and verbal communication skills
  • Bachelor's Degree in relevant field of studies


The following skills will be highly regarded

  • Advanced Practice Building skills
  • Intermediate Go to Market skills
  • Advanced Delivery Management skills
  • Intermediate Estimation and Planning skills
  • Advanced Problem-Solving skills
  • Advanced Communication skills


What we need from you

  • A relentless passion for client success.
  • Commercial acumen, both about the client's business goals and Accenture's obligations.
  • A collaborative spirit, internal to Accenture and external to nCino
  • A passion for Salesforce, its ecosystem, technology and ethos.
  • Ethical behavior, on every level, with an equal commitment to equality and diversity.
  • A natural curiosity to come up with creative, innovative and quality solutions to customer problems.
  • Communicate to a wide range of people through email, showcases, presentations, meetings and workshops.
  • Relevant experience and relevant certifications


WHO WE ARE:​

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com

Equal Employment Opportunity Statement for New Zealand:

At Accenture, we recognize that our people are multi-dimensional, and we create a work 4environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organization where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process, or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +64 44666056.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.


Hard Skills Required

  • nCino Proficiency
  • Commercial Lending
  • Functional Specifications
  • Solution Delivery
  • Estimation & Planning

Soft Skills Required

  • Communication
  • Problem-Solving
  • Collaboration
  • Advisory Skills
  • Client Success

Benefits and Perks

  • 🏛
    Fully Paid Jury Service
  • 📚
    Career Break
  • Flexible Work
  • 🏎
    Competitive Salary
  • 🏘
    Work from Home
  • Work-Life Balance Support
  • 📱
    Discounted Phone or Internet Plans
  • 💚
    Counselling Services
  • 🚶
    Ease Back to Work
  • 🎉
    Employee Discounts and Rewards
  • 💻
    Company Supplied Technology

Job Schedule

  • Shift Work

Company Video


Report This Job