Customer Specialist, New Zealand

Customer Specialist Jobs in New Zealand

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Red Badge Group

Event Staff and Security for the All Blacks and Big Events this Summer!

  • Posted 3w ago
  • On Site
  • Casual
Location

Wellington

Salary

$23 .15/hr

Job Description

WHY YOU’LL LOVE WORKING WITH RED BADGE

  • Get paid to attend the events you love. The ultimate win-win for sports and music lovers!
  • Choose dates and times that suit you. Perfect for people looking for flexibility like students and parents, or if you simply want to make something extra on the side.
  • Connect with the community. Interact with a diverse range of people and flex your interpersonal and communication skills.


Some of the main tasks include:

  • Providing excellent customer service to event attendees, ensuring a positive and enjoyable experience throughout the event, including greeting everyone and scanning tickets.
  • Ensuring the safety and security of all individuals at events.
  • Conducting security screenings including bag checks and scans, to maintain a secure environment.
  • Assisting in crowd and vehicle control.
  • Assisting patrons with wayfinding within the venue including finding their seats and other amenities


What we need from you:

  • Excellent communication skills, able to interact with a diverse range of individuals in a positive and professional manner.
  • You’ll be adaptable, approachable, and able to think on your feet to find solutions.
  • You will have experience in a customer facing role (like hospitality or retail)
  • This is a physical position which may see you standing and walking for extended periods, so you will need to have a good level of fitness to accommodate.
  • These positions offer a pathway into more senior security or event leadership positions and allow you to work towards gaining a Certificate of Approval COA (a requirement for security work in NZ). Due to the requirement of the COA license this does mean that applicants are required to be over 18 years of age to be considered.


How to apply:

Please apply with you CV! We would love to hear from you!

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a security check.

Hard Skills Required

  • Security Screening
  • Ticket Scanning
  • Crowd Control
  • Event Assistance
  • Wayfinding

Soft Skills Required

  • Communication
  • Adaptability
  • Customer Service
  • Problem-Solving
  • Fitness

Benefits and Perks

  • 💚
    Counselling Services

Additional Compensations

  • 8% Holiday Pay

Job Schedule

  • Shift Work

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