Customer Specialist, New Zealand

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Service Advisor

  • Posted 1w ago
  • On Site
  • Full Time
Location

Palmerston North

Job Description

Please Quote Reference Number 99112

  • Customer service experience a must
  • Training and support available
  • Join our dynamic service team working with prestige brands


Robertson Prestige has a proud, long-standing history in the Manawatu. We strive to deliver exceptional customer experiences. From state of the art facilities, our busy, dynamic service team take great pride in their workmanship and work ethic.

We have an opportunity for a Service Advisor to join our team in Palmerston North and work with European Brands Audi, Volkswagen, Skoda and Holden and GMSV.

We are looking for a person who prides themselves on going the extra mile for others. If you've had experience in hospitality, retail, or call centres where you have had continuous customer contact and no day is the same please apply.

The role is public facing so you will need to have a high standard of personal presentation.

Your various tasks will be, but not limited to, booking customers in for a vehicle service and seeing the process through to completion. Following up on parts orders, repair quotes, and working to exceed the customers experience and adhere to distributors service levels.

The position is full time Monday to Friday.

Our successful applicant will demonstrate:

  • Excellent customer service and communication skills
  • A genuine willingness to want to help people
  • Be a team player
  • Self-motivation and organisation skills
  • Ability to manage their time and prioritise work load
  • Good computer and written skills
  • Problem solving skills
  • Great attention to detail and data entry accuracy
  • Initiative and ability to work independently when required
  • Professional personal presentation and an A+ attitude
  • Full Drivers Licence
  • Ability to drive a manual vehicle would be an advantage


Sound like you? APPLY NOW through our online application form below.

Please Quote Reference Number 99112

Hard Skills Required

  • Customer Service
  • Data Entry
  • Scheduling
  • Computer Skills
  • Problem Solving

Soft Skills Required

  • Communication
  • Teamwork
  • Organisation
  • Attention to Detail
  • Self-Motivation

Benefits and Perks

  • ⏰
    Flexible Work
  • 🅿
    Free Parking

Job Schedule

  • Monday to Friday
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