Customer Specialist, New Zealand

Customer Specialist Jobs in New Zealand

Radius Care

Office Manager

  • Posted 2w ago
  • On Site
  • Full Time
Location

Katikati


Job Description

Key Responsibilities:

Manage and provide all administrative functions required at a facility level, facilitating the provision of safe, effective, and high-quality service to our residents:

  • Maintain the administration function of the facility, including financial recording, reporting, and preparing documentation for admissions.
  • Provide reception and telephone cover, greet clients and visitors, and manage inquiries efficiently.
  • Promote Radius Residential Care and its services, conduct facility tours, and maintain an inquiries database.
  • Manage accounts payable and receivable, petty cash, and client comfort funds.
  • Maintain electronic and hard copy files, keep residents databases current, and ensure accurate reporting.
  • Support the Facility Manager in managing HR activities, including recruitment, staff orientation, payroll processing and rostering.
  • Support the Facility Manager with external and internal audit processes.


We offer:

  • A supportive and friendly work environment.
  • Opportunities for professional development and growth.
  • Access to discounts and benefits via our Staff App
  • Ongoing training and development
  • EAP (Employee Assistance Programme)


Skills and Experience:

  • Friendly and welcoming, with excellent people skills
  • Highly organised and reliable
  • Ability to communicate clearly and effectively to a wide range of people, including visitors, facility staff, residents and their families
  • Administration skills and experience in financial management
  • Excellent knowledge of MS Office Suite and ability to learn new systems
  • Experience in care or management in a continuing care hospital or rest home facility is desirable.



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Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 23 locations nationwide, employing over 1600 staff and providing professional aged care for more than 1700 residents. We are one of the leading health care providers in New Zealand.

E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki , kia haumaru , kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou , ngā kaitono kātoa. Āhakoa nō hea koe , āhakoa te pakeke , tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa.

Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, sexual orientation, and religious beliefs; we value the experience that you will bring to our organisation.


Hard Skills Required

  • Financial Reporting
  • Accounts Management
  • HR Administration
  • Document Preparation
  • Database Management

Soft Skills Required

  • Communication
  • Organization
  • Reliability
  • Interpersonal Skills
  • Attention to Detail

Benefits and Perks

  • 🎉
    Employee Discounts and Rewards
  • 🌿
    Wellness Program

Job Schedule

  • Monday to Friday

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