Customer Specialist Jobs in New Zealand

We have an exciting new opportunity now available for a Registered Health Professional who is keen to work permanent part-time hours as a Clinical Coordinator in Tairāwhiti

Who are we | Ko wai mātou

Geneva Healthcare is a specialist healthcare services and staffing company, a well-established, respected brand having been operational many years. Our vision is to be recognised as the highest value provider of healthcare services and solutions across New Zealand, allowing us to directly influence and improve the quality and level of services clients receive.

We are a leading national provider of ACC, DHB and MOH funded Home and Community Support Services for clients rehabilitating in their own homes and community with diverse support needs. These services are planned and led by our multidisciplinary health care teams throughout New Zealand.

Our vision for the company is to be recognised as an organisation that is able to provide integrated community support and rehabilitation services that are innovative, flexible and leading edge through the delivery of community focused best practice models.

Our values | Whakamaua kia tina

New Zealand Health Group’s values: Kai Whakaute – We act with Care, Respect and Empathy, Kai Huhuatanga – We strive for Excellence and Quality and Kai Whanaungatanga – We act in Partnership, are fundamental to everything we do .

About The Role | He kōrero whakamārama mō tēnei tūranga

This is a part-time permanent role working 16 hours per week. No shift work or evenings!

This role will be based across the Tairāwhiti region. You must be comfortable travelling across this area.

As a Clinical Coordinator/Registered Nurse, the successful candidate will be responsible for introducing Geneva Healthcare and obtaining consent to plan and provide Home and Community Support Services to support and empower our clients and whanau. You will be implementing initial Service Plans and ongoing service plan reviews based on funder requirements and when the client has changes in their health status or care requirements.

Responsibilities include but are not limited to:

• Maintaining the delivery of services according to multiple contract specifications and adherence to Geneva’s bicultural strategy and commitment to Te Tiriti o Waitangi
• Working collaboratively with other health professionals across various teams to support timely recovery and rehabilitation of clients aligned with goals
• Identifying, growing and maintaining community linkages / key contacts and stakeholders while promoting Geneva Healthcare services
• Providing integrated clinical support across services by identifying needs and responding accordingly
• Provisioning of clinical advice as required to community support workers enabling them to provide safe and efficient care with clinical supervision by means of clinical competency training and assessment through skill sharing
• Risk management, de-escalation and problem solving in a professional and efficient way while maintaining excellent customer service
• Undertaking of clinical work as required

Why Us | He aha ai mātou?

• No more shift work! Monday – Friday part time hours
• You’ll be part of a supportive and dedicated team, passionate about the services we provide
• Laptop and work phone
• A satisfying role that really does make a difference in people’s lives
• Online Learning Platform
• Discounted health insurance
• Mentorship programme

What you will bring | Ngā tohungatanga mō tēnei tūranga:

The ideal candidate will demonstrate the following:

• A registered health professional with a current practising certificate
• Proven skills in health assessment, planning and goal setting
• A willingness to develop new skills in service promotion and marketing
• A full Drivers Licence
• Demonstrated ability to work collaboratively with other professionals and the disability sector to maximise health outcomes and goal achievements for client’s and their families
• Confidence in managing IT applications and the ability to report regularly on services provided and outcomes achieved to a proficient level
• Proficiency and ability to provide hands on clinical nursing cares i.e. catheter cares, wound care and various other clinical tasks in the community to a range of clients

We are committed to enhancing the wellbeing of our clients, and their whanau/families and communities.

Please apply online with your CV and Cover Letter today!

Applications close | Te katinga o tēnei whai tūranga: – 6th September 2024.

Please note: You must be a citizen or resident of this country to apply.

Only suitable candidates will be contacted for interview.

Reference: #852000