Customer Services Team Leader Jobs in New Zealand

• Various Support Worker roles+ Based in Miramar
• Extra annual leave + Paid wellbeing days + Increased KiwiSaver contribution
• NEW Pay steps from $23.96-$29.83

Empower lives: Support 3 guests in a non-hospital setting. Support independence, from complex needs to more independent individuals.

About Pathways | Mō mātou
As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit.

The Benefits | Ngā āhuatanga kei a mātou

• Increased Employer Kiwisaver contribution
• Fifth week of Annual Leave (after 12 months employment)
• Paid Wellbeing Days (2 days a year)
• Health Now Payment Card - $250 per year to support Health and Wellbeing for you and your whānau.
• Perk & Perk Plus discount app.
• Holiday programme assistance
• Income continuance plan
• Wise Group House, Contents and car insurance plan
• Specsavers Discount
• Discounted premiums with Southern Cross
• Financial risk and planning review
• Employee Assistance Programme (EAP).

The Role | Mō tēnei tūranga mahi
Our bespoke service is currently supporting three guests, each with their own unique journey. One of our guests requires specialised care due to complex physical and mental health needs, which include wheelchair utilization and manual handling equipment.

If you're eager to contribute to a whaiora's journey towards independence, we want to hear from you. Join us in providing exceptional care, support, and companionship, and help shape a future of empowerment for our guests.

As a support worker some of your responsibilities may include:

• Supporting people with budgeting
• Comprehensive note taking and handovers
• Supporting people regain their mental health and independence
• Provide culturally competent care
• Support people with independent daily living skills
• Support with cleaning, cooking, gardening or helping out with everyday household tasks.
• While the people you support are asleep, you will be kept busy with other tasks like cleaning and supporting the day shifts with maintaining things like filing, first aid kits, emergency kits and preparation of paperwork.

Shifts Available:

• Role 1: Friday to Monday PM shift 3:00pm to 11:30pm
• Role 2: Sunday to Thursday 11:00pm to 7:30am (awake shift)
• Please advise on your cover letter which shift you are applying for.

You | Mōu:

• A current full New Zealand driver’s licence
• A current first aid certificate or be willing to obtain one
• Hold the New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognised equivalent or be currently studying towards this qualification or a recognised equivalent.
• Applications Close | Rā Katinga: 10 February 2025. Please note, this advert may closer earlier if a suitable candidate is found.

Position Description: https://www.wisegroup.co.nz/wp-content/uploads/2024/09/Pathways-Support-Worker-Sep-24.pdf

Contact | Korero: Carolyn Trocio, Team Coach on 0272 456 163 or carolyn.trocio@pathways.co.nz if you have any further questions.

For further information, visit our website www.pathways.co.nz

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with lived experience of mental illness & addictions to apply.