Customer Services Team Leader, New Zealand

Customer Services Team Leader Jobs in New Zealand

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La Bises Beauty

Manager

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Auckland

Salary

$25  -  $35 /hr

Job Description

About Us:
La Bises Beauty Clinic is a leading beauty and wellness destination in New Zealand, offering advanced beauty treatments, skin therapies, and massage services. We are dedicated to delivering excellent client care and fostering a professional, supportive work environment.

We are seeking a highly organized and motivated Manager to oversee operations, ensure excellent client service, and lead our team of beauty professionals.

Responsibilities:
- Oversee the day-to-day operations of the beauty clinic, ensuring smooth and efficient functioning.
- Manage and support staff, including scheduling, training, and performance evaluations.
- Handle client bookings, inquiries, and concerns professionally and efficiently.
- Monitor inventory levels and order supplies as needed.
- Develop and implement marketing strategies to attract and retain clients.
- Ensure compliance with health, safety, and industry standards.
- Track financial performance, including sales, budgets, and profitability.

Requirements:
- Previous experience in a managerial or supervisory role, preferably in the beauty or wellness industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of beauty treatments and services is an advantage.
- Ability to manage staff and resolve conflicts professionally.
- Proficiency in managing bookings, schedules, and inventory.
- A proactive attitude and problem-solving skills.

Applicants must be New Zealand residents or citizens, as we are unable to provide visa sponsorship.



Hard Skills Required

  • Management
  • Knowledge of beauty treatments

Soft Skills Required

  • Excellent communication
  • Willingness to learn
  • Professional attitude
  • Interpersonal skills
  • Commitment to client satisfaction

Benefits and Perks

  • 📈
    Professional Development
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