Customer Services Or Bookings Greenlane, New Zealand

Customer Services Or Bookings Greenlane Jobs in New Zealand

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New Zealand Couriers

Business Representative

  • Posted 3d ago
  • On Site
  • Full Time
Location

Auckland

Job Description

About New Zealand Couriers

Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand’s most experienced courier provider, and to be the flagship brand of Freightways.

About the role

Based at our North Harbour branch, you’ll work within a small telesales team - your key goal will be providing first-class service to a portfolio of existing clients using our courier delivery services. Focused on client retention, you’ll make daily calls and identify and action upselling opportunities to increase revenue from our existing customers. You’ll be driven by the achievement of weekly targets and in return rewarded with a generous incentive scheme.

This is a permanent full-time role, working during standard business hours Monday to Friday.

Key responsibilities include;

  • Achieving daily call targets to your portfolio of existing customers
  • Hunting for upselling prospects within your customer portfolio
  • Keeping up-to-date with all New Zealand Couriers product and courier services
  • Actively carrying out regular competitor analysis


Apply if

  • You know telesales and are open to learning
  • You’re driven by targets and competition
  • You’re an organised forward planner, committed to strategizing towards achievement


Join us and in return we can offer

  • Salary + commission
  • A dynamic and supportive management team who prioritise their people
  • Career development opportunities across the Freightways group of companies


At New Zealand Couriers, we have forged an entrepreneurial spirit in all that we do, and are driven to get things done. If this sounds like you, apply here now! Please attach your CV and cover letter outlining your suitability for this role.

Candidates will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.

Hard Skills Required

  • Sales and Negotiation Skills
  • CRM and Microsoft Suite Proficiency
  • Data Entry and Reporting

Soft Skills Required

  • Communication
  • Rapport Building
  • Problem-Solving and Creativity
  • Time Management and Multitasking

Benefits and Perks

  • 🧕
    Inclusive Workspace
  • 💚
    Counselling Services
  • 📈
    Professional Development
  • 💹
    Employee Stock Purchase Plan
  • 🅿
    Free Parking
  • 🎖
    Long Service Rewards

Additional Compensations

  • Commission

Job Schedule

  • Monday to Friday

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