Customer Services Dash Account Coordinator, New Zealand

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IDEA Services

Support Worker

  • Posted 1w ago
  • On Site
  • Full Time
Location

Auckland

Salary

$23 .84  -  $29 .10/hr

Job Description

  • Part time vacancies - up to 50 hours per fortnight
  • Flexibility to work a range of rostered shifts is required - Shifts can include 1pm to 1pm, 1pm to 9am, 4pm to 9am, 9am to 4pm.
  • Availability to work every second weekend is required.
  • $23.84-$29.10 per hour depending on relevant qualifications



Mō te tūnga | About the role

As a Support Worker you will be supporting people with intellectual disabilities to enjoy great lives at home and as part of their community.

We are looking for Support Workers to work with individuals who have complex behavioural support needs. No one is too disabled or "challenging" to be supported in taking an active role in their life. Dealing with challenging behaviour can be tough, but with the right approach, we can make a difference, promote positive behaviours, and create a supportive environment for people to thrive.

Your role involves helping the people we support to:

  • recognise and respond to emotional overwhelm safely.
  • grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal, emotional regulation.
  • manage their daily routines eg. shower, get dressed, take medication, eat a meal.
  • pursue their goals, interests, and hobbies.
  • stay healthy and making positive choices about their lifestyle.
  • have strong connections with their whānau and community.
  • Check out our website to learn more: Become a Support Worker




Ngā pūmanawatanga ōu | What you will bring

Previous experience is preferred, but more importantly, we are looking for someone with some life experience and the right attitude. It is essential that you have the skills to build good relationships with the people we support.

  • Previous experience supporting people complex behavioural support needs is preferred but not essential.
  • Flexibility to work rostered shifts including days, evenings, sleepovers, and weekends.
  • A calm nature and confidence to work with challenging behaviours.
  • Comfortable and proficient in using computers and tablets daily.
  • Strong written and verbal communication skills.
  • Physical fitness to provide necessary physical support.
  • A Full NZ driver's license



Nōu te rourou | What's in it for you?

  • $23.84-$29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
  • IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
  • Generous long service leave entitlements plus insurance benefits after 2 years' service.
  • 'Refer a friend' Bonus programme.
  • FREE Employee Assistance programme service anytime you need health and wellbeing support.



Mō mātou | About us (IDEA Services)

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltd is an accredited Immigration AEWV employer.



Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email recruitment@ihc.org.nz.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to:
Taylor Spence - Recruitment Advisor
078387698

Hard Skills Required

  • Personal Care
  • Medication Administration
  • Hoist Operation
  • Transport Assistance
  • Household Support

Soft Skills Required

  • Empathy
  • Patience
  • Adaptability
  • Communication Skills
  • Conflict Resolution

Benefits and Perks

  • ⏰
    Flexible Work
  • 💚
    Counselling Services
  • 🏋
    Gym Membership
  • 📣
    Referral Bonuses
  • 📈
    Professional Development

Job Schedule

  • Shift Work
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