Customer Services Dash Account Coordinator Jobs in New Zealand

• Working from Home & Permanent position!
• January Start!
• Global organization with research support!

As a Key Account Manager, you will play a critical role in onboarding, training, and supporting travel agents while fostering strong relationships to drive business growth.

This is a Work-from-Home role, requiring frequent travel within the region to connect with partners and deliver impactful solutions.

Key Responsibilities

• Onboarding & Training - Introduce new partners to our platform, provide training, and build their confidence in using the system effectively.
• Relationship Management - Develop and maintain strong commercial and personal relationships with partners at all levels, negotiating financial and commercial terms to sustain and grow the business.
• On-Site Support - Conduct regular site visits (minimum 3-4 days a week) to support agents, deliver on-site and online training/webinars, and present new products to enhance sales.
• Sales Optimization - Monitor and follow up daily on client and team preferences to achieve better results and drive growth.
• Reporting - Provide consistent updates and performance reports to the Regional Manager.

Qualifications

• A minimum of 3 years of experience in a similar role within the travel industry.
• Proven expertise in B2B sales, negotiations, and account management.
• Established network and reputation with travel agents in New Zealand.
• Strong understanding of the online travel business and ability to adapt quickly to new technologies and products.
• Ambitious, self-motivated, and goal-oriented work style with exceptional business communication skills.
• Willingness to travel regularly for work-related trips.

What We Offer

Working from Home position with a global organization with research support! Opportunities to work with a leading platform in the travel industry, professional growth and development opportunities within the position!

*This position starts in January 2025!

Feel free to reach out directly to Jen for any enquiries through yyang@adecco.co.nz or 021 675 498!

"As one of the world's largest employers, we believe in talent not labels, and focus on the diverse and unique skills our people bring. Our commitment to equal opportunity, inclusion, and diversity is part of our broader dedication to respecting fundamental human rights across our value chain. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued."