Customer Services Administrator Jobs in New Zealand

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About the role
As a Senior Engineer on the Merchant Authentication team at Shopify, you'll play a crucial role in enhancing the security and user experience for millions of merchants building their businesses on our platform. While your primary focus will be on backend engineering, you'll also leverage your foundational security knowledge to help protect our systems and merchants. You'll work on creating secure, scalable solutions that enable seamless, passwordless authentication experiences across various merchant facing applications.

What We're Looking For

• A strong background in backend engineering, with experience in Ruby, TypeScript, MySQL, and Linux.
• Knowledge of application security and authentication principles and practices.
• Excellent problem-solving skills and the ability to work effectively in a collaborative, fast-paced environment.
• Strong communication skills, both verbal and written, to articulate complex technical concepts to diverse audiences.

Why You’ll Love Working at Shopify

• Biggest Rails App in the World: Dive into the largest Rails app and continuously contribute to its improvement.
• Solve Problems at a Massive Scale: Tackle complex engineering challenges that impact real users every day.
• Ship at High Speeds: Collaborate with cross-discipline teams to deliver projects that ship weekly, fostering a culture of rapid iteration and continuous improvement.
• Meet Our CEO in the Code: Engage with our CEO, Tobi, who actively participates in coding and sets the direction for Shopify.