Customer Service, New Zealand

Customer Service Jobs in New Zealand

IDEA Services

Support Worker - Counties

  • Posted 3d ago
  • On Site
  • Full Time
Salary

$23 .84  -  $29 .10/hr


Job Description

  • The Counties area includes - Takanini, Papakura, Pukekohe, Waiuku, Karaka
  • Full time positions, 65+ hours per fortnight on a variable roster
  • Must have availability to work a variety of rostered shifts including mornings, evenings, overnight sleepovers, and every second weekend.
  • $23.84-$29.10 per hour depending on relevant qualifications



Mō te tūnga | About the role

As a Support Worker you will be supporting people with intellectual disabilities to enjoy great lives at home and as part of their community. This is meaningful work where you can be creative and make every day interesting in ways that are important to others.

We are looking for someone to join as a full-time Support Worker in a Planned Leave Cover (PLC) role. Our PLC roles cover staff leave, so they do not have a fixed shift pattern and will work in different facilities across the Counties area. Your fortnightly shift pattern will vary, but you are guaranteed at least 65 hours per fortnight. This role requires you to have availability to work a range of rostered shifts, including mornings, evenings, overnight sleepovers, and every second weekend.

Your role involves helping the people we support to:

  • grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
  • manage their daily routines - shower, get dressed, take medication or eat a meal.
  • pursue their goals, interests, and hobbies.
  • stay healthy and making positive choices about their lifestyle.
  • have strong connections with their whānau and community.


Check out our website to learn more: Become a Support Worker



Ngā pūmanawatanga ōu | What you will bring

Prior experience in the health and disability sector is preferred. A strong desire to pursue a career as a Support Worker with a positive attitude is highly valued. Full training and orientation will be provided to individuals who demonstrate enthusiasm and a willingness to learn.

  • Availability to work rostered shifts including days, evenings, overnight sleepovers, and every second weekends.
  • A calm nature and confidence to work with challenging behaviours.
  • Comfortable and proficient in using computers and tablets daily.
  • Strong written and verbal communication skills.
  • Physical fitness to provide necessary physical support.
  • A Full NZ driver's license



Nōu te rourou | What's in it for you?

  • $23.84-$29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
  • IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
  • Generous long service leave entitlements plus insurance benefits after 2 years' service.
  • 'Refer a friend' Bonus programme.
  • FREE Employee Assistance programme service anytime you need health and wellbeing support.



Mō mātou | About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. IDEA Services Ltd is an accredited Immigration AEWV employer.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work.



Me pēhea te tuku tono | How to Apply

The first step is to submit an online application by selecting the 'Apply' button. As part of the application process you will be required to provide an up-to-date CV outlining your previous experience. We are unable to discuss your suitability for the role until we have received your application. If you have any questions about the application process or specific queries about the position, please use the contact details below to speak to recruitment.

Applicants can direct enquiries about position to:
Taylor Spence - Recruitment Advisor
07 838 7698


Hard Skills Required

  • Personal Care
  • Medication Administration
  • Hoist Operation
  • Transport Assistance
  • Household Support

Soft Skills Required

  • Empathy
  • Patience
  • Adaptability
  • Communication Skills
  • Conflict Resolution

Benefits and Perks

  • Flexible Work
  • 💚
    Counselling Services
  • 🏋
    Gym Membership
  • 📣
    Referral Bonuses
  • 📈
    Professional Development

Job Schedule

  • Shift Work

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