Customer Service, New Zealand

Customer Service Jobs in New Zealand

Fisher & Paykel Appliances

Demand and Inventory Planner

  • Posted 2w ago
  • On Site
  • Full Time
Location

Auckland


Job Description

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human-centred appliance brand.

The Role

In this role you will have overall responsibility for end-to-end planning through demand, supply, and inventory, for your respective category or categories.

The position is best suited to an individual who has experience in demand/inventory planning within a consumer goods business. Working collaboratively with local and global stakeholders across our product lines this role will give you the opportunity to gain deeper insights and have more influence on results for your category.

Reporting to the National Planning and Inventory Manager, you will capture peaks and troughs in the forecast around sale performance, promotional activity and seasonality, while managing and monitoring incoming and outgoing stock to ensure the right levels of inventory are in the right place.

This is where you come in: 

Work cross-functionally to deliver accurate and timely demand plans to support market strategy, ensuring Spares inventory levels meet demand. Identify and address Spares inventory supply issues in line with company business rules, liaising with Global Supply Chain, CEX and Operations teams to reduce backorders, slow moving, and obsolete stock.

Communication is a key element to the role with preparation of daily, weekly, monthly spares inventory reporting, providing insights and recommendations.

Collaborate with global supply chain for continuous improvement opportunities, ensuring alignment with Global Supply Chain strategy and initiatives.

About you

  • Minimum 3 years’ experience in complex manufacturing or Supply Chain business, ideally within a Global, multi-national organisation in a demand planning and inventory management function.
  • Experience in planning and inventory management with an in depth understanding of general supply chain principles.
  • Proven influencing skills with a track record of building sustained partnerships.
  • Excellent ability interpreting data and communicating insights to the business in a meaningful way
  • Advanced Microsoft Excel skills. JD Edwards system (JDE) knowledge desirable.


What we offer

Along with a competitive salary, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover, access to our superannuation scheme, our subsidised staff café, and free car parking when you are on-site. 

All this, coupled with great leadership and backed by a world leading heritage brand that is consistently ranked as one of New Zealand’s most Trusted Brands… year after year.

https://www.trustedbrands.co.nz/

#LI-LC1
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.


Hard Skills Required

  • Demand Planning
  • Data Analysis
  • Excel Proficiency
  • Inventory Management

Soft Skills Required

  • Communication
  • Collaboration
  • Decision-Making
  • Stakeholder Management

Benefits and Perks

  • Flexible Work
  • Care and Appreciation
  • 🅿
    Free Parking
  • 📈
    Professional Development
  • 💼
    Life Insurance
  • 🏥
    Subsidised Health Insurance
  • 🧕
    Inclusive Workspace
  • 💰
    Profit Sharing
  • 📣
    Referral Bonuses
  • 💚
    Counselling Services
  • 💻
    Company Supplied Technology
  • 🎉
    Employee Discounts and Rewards
  • 🤱
    Extended Parental Leave
  • 💯
    Employee Mentoring Program
  • 🏎
    Competitive Salary
  • 🚶
    Ease Back to Work
  • 🎖
    Long Service Rewards
  • 🏘
    Work from Home
  • 🏆
    Performance Bonus

Job Schedule

  • Shift Work

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