Customer Service Jobs in New Zealand

• Brand new role - make it your own
• Flexible hours for the right fit - full time, part time, school hours, all an option!
• 2025 start date - new year, new opportunity!

What can we offer you?

• An autonomous role where you can bring your expertise and thrive
• A proud, family focused culture
• An awesome team environment
• We genuinely care about our people
• Ongoing training and development opportunities

About Pioneer Manufacturing / Metro Fires:

A local, family owned company that specialises in wood fire development and marketing our brand, Metro Fires, sold through nationwide heating retailers, big-box stores, and smaller plumbing merchants. We provide complete home heating solutions with our range of indoor and outdoor fireplaces and complementary products.

Pioneer Manufacturing/Metro Fires has a proud family history and a unique team culture within an open office environment. We value our people, encourage their development, and reward their performance, with many team members having been with us for over 15 years. Our approach, built on trust, expertise, and support, defines us. At Pioneer, it's not just about business, it's about lasting relationships and delivering the highest level of service to our retail partners.

About the role:

This is an exciting opportunity for a creative marketing expert to design and deliver impactful, content across multiple channels, including TikTok, Facebook, Instagram, print, and more!

The role involves managing a full range of social media marketing and graphic design functions, ensuring alignment with company goals. Day to day, you will:

• Dream up creative concepts and layouts for print materials like flyers, brochures, promotional items, signage, catalogues, and manuals, all while nailing print production best practices
• Craft eye catching designs for brand promotions, product launches, and customer engagement that make an impact
• Keep our brand looking sharp and consistent across all marketing materials
• Collaborate on creative concepts for advertising campaigns and exciting new product launches
• Create scroll stopping social media content that aligns with promotions, trends, and product launches
• Oversee social media channels and calendars to meet brand objectives
• Elevate our brand's presence across both digital and print platforms
• Build awesome relationships with internal teams and external partners, such as printers and media agencies
• Strengthen the company's social media presence and customer-focused marketing
• Help grow our social media presence and connect with our customers in fresh, engaging ways

This role can be full-time or part-time, depending on the needs of the ideal candidate.

The ideal Graphic Designer & Digital Marketer:

• Proven experience designing both print and digital marketing materials
• Skilled and passionate about graphic design work - this is a must!
• Skilled in Adobe Creative Suite, including InDesign, Photoshop, and/or Illustrator
• Experienced in social media management and paid advertising across key platforms, including Facebook and Meta Business Suite
• Photography and video skills, plus proficiency in the Microsoft suite, are a bonus
• Passionate about creating and delivering customer focused, inspiring content
• A time management and planning expert, juggling tight deadlines and ever changing projects like a pro!
• Customer service or sales experience would be advantageous
• Strong creativity with a keen eye for detail
• Customer centric mindset - always thinking like our customer!
• A collaborative team player who brings a great sense of humour

If you've got the skills, a great sense of humour and a creative eye, we want you on our team! Join a business that celebrates success - apply now with your CV and portfolio via the link or call our Recruitment Partner, People Passion for a confidential chat on 0800 HR FOR U.