Customer Service, New Zealand

Customer Service Jobs in New Zealand

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Body Catalyst

Body and Skin Therapist

  • Posted 1mo ago
  • On Site
  • Full Time
Location

Auckland

Job Description

Join us for a rewarding career as a Body Contouring & Skin Specialist and help transform lives through personalised wellness solutions. Make a difference today!

Would you like to join our amazing team at Newmarket? We are seeking a passionate Skin & Body Therapist to help drive business growth, sales and ensure operational excellence.

We are a family owned and operated company that promotes a culture of self-love, empowerment, inspiration and respect for each other and our clients. Using medical grade, industry leading technology and incorporating nutrition and wellness into our approach is our forte - no one else does body shaping like this. We value passionate people who genuinely enjoy helping others find their confidence.

We have 2 positions available - one Full-time and one Part-time 15-25 hrs per week. Both positions require availability to work one evening and Saturdays.

WHAT WE OFFER

Paid training with practical experience
Supportive, friendly and encouraging culture
Ongoing training and development to support your career growth
Rewarding commission structure and incentives
Enjoy discounted treatments at our clinics well as other wellness benefits, we offer to our team

THE ROLE

Perform client treatments with state of the art, medical grade technology.
Conduct client consultations and prescribe treatment plans
Provide guidance to clients on their treatments, home care and after care
Develop amazing relationships with the clients
Achieve KPI targets which ensure the clients are receiving the complete service and experience they deserve
Compliance of policies and procedures, operational standards and performance of the clinic
Support the execution and success of company initiatives, directives and process improvements
Embody company values, team vibe and brand ethos
Ensure the clinic aesthetics continually meets the company’s expectations and safety standards

SKILLS REQUIRED

Qualifications: Minimum Cert IV or equivalent in Beauty / Nutrition / Nursing / Fitness / Naturopathy / Health Science / Dermal (preferred but not essential)

Adaptability: Willingness to learn and adapt to new technologies and treatment techniques, staying up-to-date with industry advancements to deliver cutting-edge services to clients.

Effective Communication: Strong verbal and written communication skills, allowing for clear and concise interactions with clients and team members

Customer Service Excellence: Demonstrated experience in providing exceptional customer service, understanding and catering to the needs of clients.

Sales: Proven track record in sales, with the ability to identify opportunities, promote services effectively, and achieve sales targets while maintaining a customer-centric approach.


Backgrounds in health science, beauty, nutrition, nursing, childcare, fitness, and retail are desirable, but not a prerequisite.

Hard Skills Required

  • Minimum Cert IV or equivalent in Beauty / Nutrition / Nursing / Fitness / Naturopathy / Health Science / Dermal (preferred but not essential)

Soft Skills Required

  • Adaptability
  • Effective Communication
  • Customer Service Excellence

Benefits and Perks

  • 📈
    Professional Development
  • 🎉
    Employee Discounts and Rewards

Additional Compensations

  • Paid training
  • Commission

Job Schedule

  • Evening Shift

Company Video

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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.

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