Customer Service, New Zealand

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Compass Group

Catering Assistant - Hamilton Airport Lounge X 3

  • Posted 1mo ago
  • On Site
  • Casual
Location

Rukuhia

Job Description

  • Flexible working hours to suit your lifestyle!
  • Join a great team where everyone is treated like family!
  • Work at one of New Zealand's most recognised brands!


He angitūtanga / The opportunity:

At Compass Group we have partnered with Air New Zealand as one team to create an incomparable lounge experience, we have an exciting opportunity for three Casual Catering Assistants to join our team within our Hamilton Airport Operations. Hours of work are on "as and when" required basis, dependent upon business needs.

This role within the lounge will be responsible for ensuring our highly engaging service culture is translated into outstanding "surprise and delight" moments for our valued customers.

Ko o kawenga / Your responsibilities:

In this position you will be responsible for;

  • delivering a professional customer service, providing warm, friendly and welcoming ambiance for our customers
  • basic food preparation and presentation
  • stock control
  • assisting and maintaining general cleaning and food hygiene duties.


He kōrero mōu / About you:

If you're our ideal candidate;

  • You will be hard working with a friendly, outgoing personality.
  • Ideally you will have experience in a similar environment and hold a food safety certificate (Unit Standard 167) or be happy to train for one.
  • Barista experience would be an advantage.
  • You will have superior customer service skills
  • Most importantly you will demonstrate a passion for great food, customer service and quality.


Nga painga / Benefit & Perks:

  • Competitive remuneration.
  • Training & Development Programs
  • Career Development Opportunities
  • Discounts on Medical insurance, and banks, to hotels, insurance, and more!
  • Rewards and recognition.
  • EAP Services


Mo matou / About us:  

  • We are New Zealand's leading and largest provider of food and support services across multiple industries.
  • These industry sectors are managed by our sub brands Eurest, Chartwells, Restaurant Associates, Medirest, and ESS.
  • We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
  • Our people are awesome, they breathe life into our brands and make great things happen!
  • Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH and TEAMWORK are the founding pillars of these commitments.
  • We are an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all employees.


Successful candidates will be able to satisfactorily pass a police clearance.

Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team on recruitment@compass-group.co.nz

Great People, Real Opportunities

Hard Skills Required

  • Food Preparation
  • Health and Safety Awareness
  • Physical Fitness

Soft Skills Required

  • Communication Skills
  • Flexibility
  • Teamwork

Job Schedule

  • Shift Work
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Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

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Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.

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