Customer Service, New Zealand

Customer Service Jobs in New Zealand

1 ... 75 76 77 ... 220
Apply Save

Metlifecare

Village Manager

  • Posted 1w ago
  • On Site
  • Full Time
Location

Beachlands

Job Description

  • Enjoy a variety of work as you manage the village and have the overall responsibility of the Care Home
  • Work in a stunning modern village in Beachlands, East Auckland, with great staff who share your passion for Aged Care
  • We offer a competitive remuneration package and amazing staff benefits


We are looking for a proven, well rounded Village Manager to lead the team at our Pohutukawa Landing Village and Care Home in Beachlands, East Auckland. Reporting to the Operations Manager, you will be responsible for all aspects of the Village including strategic planning, service delivery, asset and financial management ensuring our village remains lively and ready for the future.

As a natural leader and someone with passion for the industry, you will thrive in this environment.

The residents are always at the heart of what we do so your customer focused, engaging, energetic and resilient manner will ensure you are the go-to person for our residents, their families, our friendly staff.

About You
Working for Metlifecare is special in many ways and it will be your charisma, empathy, leadership, respect for other opinions that will enable you to operate the village to its full potential. As a Village Manager, these things will support your application

  • Previous Operational Management experience at a "people" or service-based business with an ability to build meaningful relationships with residents, staff and internal/external customers
  • Experience working in Aged Care will be highly regarded
  • A born leader who is a skilled communicator and adept at navigating through the day to day demands of a busy vibrant village and can develop our dedicated teams
  • Experience in management of business systems and processes
  • Excellent financial acumen, including sales focus and P&L ownership
  • Strategic planning experience to be able to contribute to the big picture, but equally look outside the industry to innovate
  • Risk management to minimize exposure, including H&S and wellbeing management


What We Offer
As well as having the chance to work for a well-recognised reputable growing organisation, below are just a few of the many benefits you'll receive

  • Competitive remuneration package aligned with your level of skill and experience
  • Commitment to your professional development to help you be your best
  • Extensive staff benefits including Life and Health insurance cover
  • 3 Paid wellness days off and a paid day off for your birthday each year


About us
Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.

How to apply
Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home

For further information call Veena DSilva - Talent Acquisition Partner Ph 027 236 5040

Please note that Identification and work eligibility is required with your application

Hard Skills Required

  • Leadership
  • Operational Management
  • Financial Management
  • Strategic Planning
  • Risk Management
  • Sales Focus

Soft Skills Required

  • Communication
  • Customer Focus
  • Empathy
  • Problem Solving

Benefits and Perks

  • 🎂
    Birthdays Off
  • 🩺
    Health Insurance
  • 💼
    Life Insurance
  • 💚
    Counselling Services
  • 🌿
    Wellness Program
  • 🏥
    Subsidised Health Insurance
  • 🛂
    Visa Sponsorship
  • 🏎
    Competitive Salary
  • 🎉
    Employee Discounts and Rewards
  • 📣
    Referral Bonuses
  • 🏆
    Performance Bonus
  • 💻
    Company Supplied Technology
  • ⛑
    Uniform Provided
  • ⏰
    Flexible Work
  • All these are for permanent staff and include Kiwisaver payments continued for those opted in over the age of 65 years

Job Schedule

  • Shift Work
Report This Job

Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.

This Job Is No Longer Available

We're sorry, but this job listing is no longer available