Customer Service, New Zealand

Customer Service Jobs in New Zealand

1 ... 13 14 15 ... 166
Apply Save

ASB Bank Limited

Business Account Manager

  • Posted 2w ago
  • On Site
  • Full Time
Location

Auckland

Job Description

  • Take your career to the next level!
  • Dealing with high-value ASB business customers


Here at ASB, the customer is at the heart of everything we do. We are recognised as one of New Zealand's leading organisations with a highly engaged and talented workforce focused on accelerating progress for all New Zealanders.

Our Small Business teams are committed to providing the best business offering to New Zealand. They are passionate about ensuring they deliver unbeatable service to their customers by getting to know their businesses and understanding their needs to help them realise their goals.

Te tūranga | The role:

As a Business Banking Account Manager, you will be responsible for providing frontline service to a portfolio of high value Small and Medium sized Business customers and assist with their day-to-day banking requirements. As crucial first line support, you will prepare credit submissions for new and existing clients, as well as review and manage on-going business.

To be successful in this role you will use your sound business lending, account management and analytical skills coupled with exceptional relationship skills and the desire to consistently deliver over and above service to your clients. You'll constantly look for new ways to enhance the relationship with your clients and make their banking easier for them.

This is a permanent position based in Sylvia Park.

Ō pūkenga | About you:

We're looking for someone who is self-motivated, relationship-focused and driven, who has the ability to communicate and negotiate successfully while building and maintaining key relationships with clients.

Your communication skills will be essential for effectively managing relationships with customers, which will go hand in hand with your strong customer focus, and attention to detail. Business banking experience and strong lending skills are fundamental.

This role is ideal for someone looking to be more involved and focused on relationship management and growing a career within the Business Banking environment.

Te mahi ki ASB | Working for ASB:

In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills, while being empowered to make decisions.

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles and parental benefits.

Me pēhea te tono | How to apply?

If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

For more information see the attached position description, please note that all applications must be received via our careers site online.

Hard Skills Required

  • Business Lending
  • Credit Assessment
  • Risk Management
  • Financial Analysis
  • Account Management

Soft Skills Required

  • Relationship Building
  • Analytical Thinking
  • Negotiation Skills
  • Communication Skills
  • Problem Solving

Benefits and Perks

  • 🧠
    Mental Health Workshops
  • 📈
    Professional Development
  • ☕
    Work Café
  • 🧕
    Inclusive Workspace
  • 🏆
    Performance Bonus
  • 🏘
    Work from Home
  • 🏎
    Competitive Salary
  • 🤱
    Extended Parental Leave
  • 💼
    Life Insurance
  • ⚖
    Work-Life Balance Support
  • 🎉
    Employee Discounts and Rewards
  • 💸
    Payroll Giving
  • 🍇
    Fruit Box
  • 🎖
    Long Service Rewards
  • 🌿
    Wellness Program
  • ⏰
    Flexible Work

Job Schedule

  • Shift Work
  • Monday to Friday

Company Video

Report This Job

Find Call Centre and Customer Service Jobs in New Zealand

Are you a people person with a knack for problem-solving? Call centre and customer service jobs may be right for you. From assisting with inquiries to resolving issues, these roles are vital in ensuring customer satisfaction and loyalty.

Essential Skills for Call Centre and Customer Service Jobs

To excel in call centre and customer service roles, you’ll need excellent communication and interpersonal skills. Patience, empathy, and the ability to remain calm under pressure are crucial. Proficiency in using computer systems and handling various software tools is also important. Whether you're managing phone calls, responding to emails, or engaging with customers via chat, a positive attitude and strong problem-solving skills will set you apart.

A Dynamic Workplace Culture

The workplace culture in call centres and customer service environments is typically fast-paced and collaborative. Teams work closely to handle a wide range of customer inquiries and issues. The environment is often supportive, with a focus on teamwork and continuous improvement.

Competitive Pay and Advancement Opportunities

Pay in call centre and customer service jobs varies based on experience and the complexity of the role. Entry-level positions offer a solid starting salary, with opportunities for performance-based bonuses and incentives. As you gain experience, there are numerous paths for advancement, including supervisory and management roles.

Balancing Work and Personal Life

Call centre and customer service roles often offer flexible working arrangements, including part-time, full-time, and shift options. This flexibility helps maintain a healthy work-life balance. Some employers also provide opportunities for remote work, allowing you to manage your personal and professional life more effectively.

Browse our Call Centre and Customer Service Jobs Today

If you’re ready to make a difference and enjoy helping others, consider a career in call centre and customer service jobs in New Zealand. With diverse opportunities, room for growth, and a supportive work environment, it’s a great field to build a fulfilling career.

This Job Is No Longer Available

We're sorry, but this job listing is no longer available