Customer Service Team Leader Jobs in New Zealand

Please Quote Reference Number 99357

• Proven Accounts Administration experience required
• Competitive hourly rate / salary on offer
• Supportive, positive team environment

Company: Exterior Cleaning Services in East Tamaki has been successfully operating since 2017, positively impacting the residential & commercial markets with a customer service focus. Having a solid foundation with great partnerships with suppliers and contractors to deliver a quality product and service.

Role Purpose: To affect a seamless and efficient administration/accounts function. Communicate effectively with all team members, clients and suppliers by contributing to our continuous improvement philosophy and add to our already strong team culture.

Win/Win/Win: We are genuinely interested in understanding your goals and aspirations, since we recognise that our team are assets. This must work in alignment with the companies' objectives while providing customer value. So, when we go through out interview together, we take the time to get to know what's important to you. It's part of our culture to have team contribution as foster a positive work environment.

Key Aspects of the role includes:

• Business and office administration tasks
• Dealing with suppliers and placing/receiving/distribution of orders
• Dealing with customer enquiries, scheduling, and answering phones
• Managing Accounts Payable, Accounts Receivable and Reconciliation
• Providing reports to owners, based on Key Performance Indicators
• Maintaining internal documentation and systemization
• Operational Support/H&S /HR Admin
• Working with team and managing hours worked
• Training, onboarding of new team members
• Working with job management software & Xero (or the like)
• Assist with the Marketing & Sales Function

You will need:

• 3 - 5 years' experience
• Word & Excel skills; making formulas etc.
• Excellent written communication & verbal communication skills.
• Strong software implementation capabilities + AI Knowledge.
• Initiative driven.
• Corporate Experience will be essential.

What you'll get in return:

• A competitive hourly rate/salary
• Use your ability/capability to make huge difference
• A supportive team
• Working for a smaller company going places
• Onsite training

It is preferable for you to have strong knowledge of computers/ technology and health & safety and display exceptional attention to detail.

A competitive remuneration package is on offer to the successful candidate aligned with the skills and experience you bring to the role.

Sound like you? APPLY NOW with an up to date CV and Cover Letter.


Please Quote Reference Number 99357