Customer Service Specialist Primary Connect Jobs in New Zealand

The IDEXX laboratory team are currently seeking a motivated Veterinary Laboratory Scientist to join our laboratory in a full-time role. Working in our custom designed site in Hamilton, NZ and as a member of our multidisciplinary team, you – as the successful hire, will ensure the provision of high-quality, efficient, effective, and timely diagnostic testing services for the IDEXX Reference Laboratories. You will apply professional knowledge in biochemistry and haematology, exercising professional judgement in interpretation, verification, laboratory analyses, tests and validation of the result.

You as a Scientist will ensure that IDEXX Reference Laboratories operate at the highest level of accuracy by performing, supervising, and acting upon quality control procedures – setting up instruments, and preparing, running, interpreting, and releasing results while troubleshooting performance, in compliance with IANZ certification requirements.

You will have:

• A Bachelor of Medical Science/or equivalent degree.
• Experience working in in a diagnostics laboratory, ideally within biochemistry and haematology
• An understanding of IANZ and ISO 17025, standards
• The ability to be flexible and comfortable with full time hours between Monday-Saturday on rotating day shifts.
• Experience in operating efficiently and effectively to meet tight turnaround times in a commercial lab environment
• Passion for providing exceptional customer service.
• Attention to detail and excellent communication skills
• Commitment to our IDEXX values, diligent attention to our Quality system and Health & Safety policies/procedures.

What can we offer?

• Investment in professional development and career growth
• Competitive annual bonus scheme and compensation review (for permanent employees)
• Be rewarded for your contributions through our Reward and Recognition Program
• Enhanced bereavement leave for family and pets!
• Free wellness programs like Virgin Pulse, Fitness Reimbursements, Mental Wellness and Healthy Weight Programs– ability to earn points and prizes
• Discounts on Pet Products and $500 per year towards diagnostic testing for your pets
• Tenure recognition including days off and bonus payments for reaching key milestones
• Contribute towards your charity of choosing through our One IDEXX program and paid volunteer Days annually
• We help pets lead fuller lives + + + + + + +

Why IDEXX?

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.  

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

If you are passionate about making a difference and being rewarded for your efforts, please APPLY or contact the ANZ Talent Acquisition Team via anz-careers@idexx.com or visit careers.idexx.com/us/en/anz or www.idexx.com.au/en-au to learn more about IDEXX.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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