Customer Service Specialist Primary Connect Jobs in New Zealand

Date: 2 Dec 2024
Location: West Auckland, NZ, 1010
Company: Auckland Council

• Primarily Henderson, with flexibility to work at other shelters in Silverdale and Manukau
• Full-time, 40 hours per week, starting at 7:30 AM Includes one weekend day and may require work on public holidays
• Your chance to work with animals all day long

He angitūtanga: The Opportunity
We are seeking a dedicated and compassionate Animal Shelter Officer to join our team to support Animal Management’s primary focus of keeping Aucklanders safe from animal related nuisance and harm. This shelter officer role is essential in ensuring the well-being of all dogs in our shelter. Your responsibilities will include but are not limited to the following:

• Ensure all animals receive proper care, including feeding, exercise, and enrichment activities.
• Maintain a clean and safe environment for all shelter animals.
• Reunite lost dogs with their owners and work with dogs that may have behavioural challenges.
• Assist with office tasks such as processing paperwork, facilitating adoptions and educational initiatives.
• Build and maintain exceptional relationships with both internal and external customers.
• Follow up on the requirements imposed by the Dog Control Act 1996.
• Ability to assist the vet with various tasks including euthanasias.

This is a physically demanding role that requires you to be on your feet for most of the day and involves significant cleaning duties. It is also a highly rewarding role where you will work in a small team with other like-minded people whilst contributing positively to the lives of dogs and their owners. There is room for professional development within the wider Animal Management unit.

He kōrero mōu: About You
To succeed in this role, you will need:

• Flexibility to work across different shelter locations as needed.
• Ability to work one weekend day and public holidays as required.
• Physical stamina to handle the demands of the job.
• Previous experience in animal handling or husbandry is preferred. An animal care or dog behaviour qualification is advantageous but not mandatory.

If you are passionate about animal care and have the resilience and dedication required for this challenging yet fulfilling role, we would love to hear from you.

Ngā āhuatanga kei a mātou: What We Offer
Join us in making dogs a positive part of Auckland life. We will provide you with training on the Dog Control and Impounding Acts and offer you the opportunity to contribute to the care and control of dogs while delivering outstanding customer service. This role is a chance to help achieve our vision for Auckland to be a world-class city.

Become part of our Auckland Council's Animal Management team, where we work across Auckland’s diverse communities to minimise harm and nuisance from dogs and other animals. We provide essential services such as dog registration and raise public awareness of responsible dog ownership.

Me Tono Ināianei ! Apply now!

Applications close Sunday, 5 January 2025

Copy and paste the following link into your web browser to view the position description: https://bit.ly/3uFgJe9

Please note: Due to the holiday season, we will be unable to respond to recruitment inquiries until after January 6th.

This role is deemed safety-sensitive and in line with Auckland Council policy, you will be required to complete pre-employment drug and alcohol testing.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

#workingforAuckland #dogs #animalshelter