Customer Service Specialis Jobs in New Zealand

• Napier and Hastings
• Permanent full time
• Must have flexibility to work rostered shifts including weekends and sleepovers
• Earn while you learn, gain nationally recognised qualifications!

Mō te tūnga | About the role

The role of a Support Worker involves providing assistance to individuals in developing their independence and acquiring skills for daily living. This includes tasks like helping them with public transportation, employment, finances, and meal preparation. Depending on the specific work environment, Support Workers may also assist with individual needs such as shopping, cleaning, showering, and medication administration.



Ngā pūmanawatanga ōu | What you will bring

No prior experience in the health and disability sector is necessary, but a strong desire to pursue a career as a Support Worker with a positive attitude is highly valued. Full training and orientation will be provided to individuals who demonstrate enthusiasm and a willingness to learn.

• Availability to work flexible shifts, including weekends and sleepover shifts.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• In possession of a Full NZ driver's license.

Nōu te rourou | What's in it for you?

• $23.84 - $29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREE Employee Assistance programme service anytime you need health and wellbeing support.

Mō mātou | About us (IDEA Services)

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us: Become a Support Worker (idea.org.nz)

IDEA Services Ltd is an accredited Immigration AEWV employer.



Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email recruitment@ihc.org.nz.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to:
Amy Fitzgerald
07 8387697