Customer Service Specialis Jobs in New Zealand

Are you passionate about shaping social policy in Aotearoa? Join a collaborative and inclusive team as a Principal Policy Advisor. Bring your expertise to the table, influence key policy outcomes, and drive long-term social and economic development. This team is at the forefront of change and with the opportunity to make a significant difference. Collaboration is central, where they look to deliver evidence based, impactful policy.

You need to be committed to policy and advising Ministers. You will also be a trusted communicator, able to brief Ministers, senior officials and Select Committee and facilitate interagency processes on complex system issues.

Key Responsibilities:

• Lead policy projects from start to finish, defining problems and delivering high-quality solutions.
• Advocate for Māori communities by understanding their unique challenges and contributing to cross-sector efforts.
• Work closely with Ministers and senior officials to provide timely, high-quality advice.
• Mentor and develop policy analysts, helping them grow in their roles.
• Flexibly contribute across the wider policy programme.

What You’ll Bring:

• In-depth knowledge of policy, with a strong interest in social policy.
• Strong understanding of government systems and political processes.
• Skilled in analytical frameworks and evidence-based decision-making.
• Excellent relationship-building and stakeholder engagement abilities.
• A proactive, solutions-focused approach to policy challenges.

What's next:

Ready to make a difference? Interview before Christmas for a New Year start!

Matthew.Drake@robertwalters.co.nz

Robert Walters endeavours to review all applications in a maximum of five working days. If you have not received correspondence within this timeframe please do not hesitate to contact Matthew Drake on 04 471 9709.