Customer Service Representative, New Zealand

Customer Service Representative Jobs in New Zealand

New Zealand Police

Learning Designer

  • Posted 1w ago
  • On Site
  • Full Time
Location

Wellington


Salary

$102.81  -  $108.98 k/yr


Job Description

Based at Police National Headquarters Wellington.
Band I
Police Employee
Permanent – Full Time
NAV
JR 5058239


E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.



Stand at the stern of the canoe and feel the spray of the future biting at your face





Mō te tūnga | About the role


The National Road Policing Centre (NRPC) is seeking applications from suitably qualified and experienced staff for the role of Learning Designer: Insights and Learning. This position is critical to the successful deployment of road policing staff and supports the organisation’s ability to save lives on our roads .



Key Accountabilities:

  • Collaborate with Stakeholders to identify learning needs and design effective learning solutions.
  • Develop interactive eLearning modules, assessments and blended learning Programmes.
  • Evaluate and measure the effectiveness of learning programs through feedback and analytics.
  • Contribute and support innovations in future opportunities within the road policing learning space.
  • Ensure Quality control of online learning products and services.
  • Good understanding of emerging trends in learning technologies and instructional design.





He aha taau e kawe mai | What you’ll bring



Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.


  • Excellent Verbal Communication skills
  • Strong documentation and writing abilities.
  • Qualifications in Media, Instructional design, computer applications or communications or communications.
  • Ability to present ideas in a concise and user-friendly fashion.
  • Stake holder engagement experience.
  • Excellent project management and team work skills.





This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.





To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/12-2024/learning_designer.pdf





Mo tātou | About us



New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.



Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.



The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.



To view more detailed information about our recruitment process along with further details about requirements please click below link:

https://www.newcops.govt.nz/sites/default/files/applicant_information_pack_2023_external.pdf




Tono ināianei | Apply now



If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.



For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers



All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.





Utu ā-tau | Salary



This position is covered by a collective agreement and salary will commence between $ 102,808 and $108,984 dependent on skills and experience relevant to the role.



If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.



Please note: Deadline for applications is 5:00 pm on Friday 10 January 2025. Applications may be reviewed prior to the close date as well as contact made with candidates.



If you have any questions about this vacancy, please contact deepa.shankar@police.govt.nz


Hard Skills Required

  • Instructional Design
  • eLearning Development
  • Learning Program Evaluation
  • Content Creation
  • Stakeholder Engagement

Soft Skills Required

  • Communication Skills
  • Project Management
  • Collaboration
  • Problem-Solving
  • Attention to Detail

Benefits and Perks

  • 📈
    Professional Development
  • Flexible Work

Job Schedule

  • Shift Work

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