Customer Service Representative Jobs in New Zealand

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

As an Account Executive, Major you will be responsible for selling the R365 product suite to national brands and franchisees with 50-499 total locations.

How you'll add value:

• Work with Manager, Major Accounts and Sales Development team to identify and sell into specified national restaurant brands with 50-499 total locations, and their franchisees.
• Generating pipeline that leads to closed revenue and quota attainment.
• Selling on value and return on investment vs. features & functions.
• Uncovering pain points and business impact that maps back to our solutions.
• Demonstrating adaptability and flexibility as part of an ever-growing team.
• Manage entire sales cycle from self-sourcing new opportunities to close.
• Ensure new Customers remain on track to “go live” in implementation, post-sale.
• Maintain accurate pipeline and forecast.
• Network with existing customers and vendor partners to build and maintain a long-lasting business relationships.
• In-depth knowledge of the R365 platform to present to prospective clients.
• Continual industry research to identify trends in the marketplace.
• Work with Sales Engineers to perform complex demos, conduct requirements analysis & scoping.
• Utilize a systematic approach and process on a new opportunity from start to finish in order to close business.
• Other duties as assigned.
• Occasional travel may be required.

What you'll need to be successful in this role:

• Bachelor’s degree preferred or an equivalent combination of education, training, and experience
• 5+ years of proven Account Executive experience, preferably in restaurant technology, or ERP space.
• Knowledge of restaurant operations and technology preferred
• Ability to analyze the needs of a client and provide strategic business solutions for successful outcomes
• Highly motivated and results-oriented 
• Experience with Salesforce or similar customer relationship management (CRM) software
• Strong presentation skills
• Excellent and concise verbal, written and interpersonal communication skills
• Ability to adapt to and follow a sales process

R365 Team Member Benefits & Compensation

• This position has a salary range of $95,000-$105,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives