Customer Service Representative, New Zealand

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Metlifecare

Receptionist

  • Posted 1mo ago
  • On Site
  • Part Time
Location

Red Beach

Job Description

  • Lovely Modern Retirement Village environment - Red Beach location, work close to home!
  • 2 part-time roles - includes weekends.
  • Competitive hourly rates offered
  • Exhaustive range of staff benefits including health insurance - read on to find out more...


About the role
We are seeking 2 great receptionists for part- time roles at our stunning Gulf Rise village, located in Red Beach. Reporting to the Assistant Village Manager, you will provide quality and timely reception and administration support which enables effective service delivery for our residents, staff, and visitors.

We are seeking someone who brings enthusiasm and passion for customer service to our village and to be the first point of contact for residents, staff, contractors and visitors. This role is pivotal to ensure a 'welcoming' atmosphere at our village reflects the service standards we excel at. Both roles include working weekends, so flexibility is essential.

Responsibilities will include:

  • Professionally welcomes visitors and answers all calls and queries in a warm and friendly manner.
  • Ensures the Reception area is kept neat and tidy.
  • General administrative task & support to the team in general.
  • Monitoring all relevant Health & Safety issues


About You
You will have had previous experience in a similar role and understand how first impressions certainly count. You are a team player with a positive and welcoming attitude, and you always go 'above and beyond' in all you do. You have excellent 'all round' admin and computer skills, performing tasks accurately and efficiently. You have a can-do attitude and are happy to put your hand up to help when needed. Professional but friendly, you will become the source of knowledge for all things at the village.

About Us
Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.

Check out some of our Benefits!

  • Paid wellness days off and a paid day of leave to celebrate your birthday each year
  • Health and Life Insurance - automatic cover
  • Access to our new Reward and Recognition platform which includes access to discounts and cashbacks from over 100 retailers.
  • Access to thousands of online training modules and courses from some of the world's leading learning specialists
  • Kiwisaver payments continued for those opted in over the age of 65 years
  • Employee assistance program (EAP)


How to apply
Please apply by clicking on the below APPLY NOW button or by visiting our careers page www.careers.metlifecare.co.nz/home

Not sure if this role is for you but interested in what else Metlifecare has to offer? Then please visit our careers page www.careers.metlifecare.co.nz/home to see our other current vacancies.

Follow us on our socials @metlifecarecareers


Please note that Identification and work eligibility is required with your application.

Hard Skills Required

  • Reception Management
  • Call Handling
  • Health & Safety Monitoring
  • Administrative Support
  • Computer Proficiency

Soft Skills Required

  • Customer Service
  • Communication Skills
  • Professionalism
  • Teamwork
  • Organizational Skills

Benefits and Perks

  • 💼
    Life Insurance
  • 🏎
    Competitive Salary
  • 💻
    Company Supplied Technology
  • 🏥
    Subsidised Health Insurance
  • ⏰
    Flexible Work
  • 🎂
    Birthdays Off
  • 💚
    Counselling Services
  • 🎉
    Employee Discounts and Rewards
  • All these are for permanent staff and include Kiwisaver payments continued for those opted in over the age of 65 years
  • 🩺
    Health Insurance
  • 🌿
    Wellness Program
  • ⛑
    Uniform Provided
  • 🛂
    Visa Sponsorship
  • 🏆
    Performance Bonus
  • 📣
    Referral Bonuses

Job Schedule

  • Shift Work
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