Customer Service Representative Jobs in New Zealand

Red Badge is 100% Kiwi owned and operated is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions for some of New Zealand’s best events!

We’re on the lookout for enthusiastic and committed people to join us as casual Event and Security Team Members.

These are casual positions, so you’re in control to pick up work for the dates and events that suit you, but availability to work flexible hours, including evenings, weekends, and holidays is a must – Most of the best events take place during these times!

Some of the main tasks include

• Providing excellent customer service to event attendees, ensuring a positive and enjoyable experience throughout the event, including greeting everyone and scanning tickets.
• Ensuing the safety and security of all individuals at events.
• Conducting security screenings including bag checks and scans, to maintain a secure environment.
• Assisting in crowd and vehicle control.
• Assisting patrons with wayfinding within the venue including finding their seats and other amenities

What we need from you:

• Excellent communication skills, able to interact with a diverse range of individuals in a positive and professional manner.
• You’ll be adaptable, approachable, and able to think on your feet to find solutions.
• Experience in a customer facing role (like hospitality or retail), in event security, or a related field is beneficial but not a requirement as training will be provided.

This is a physical position which may see you standing and walking for extended periods, so you will need to have a good level of fitness to accommodate.

These positions offer a pathway into more senior security positions and allow you to work towards gaining a Certificate of Approval COA (a requirement for security work in NZ). Due to the requirement of the COA license this does mean that applicants are required to be over 18 years of age to be considered.

How to apply

If this sound like the opportunity for you or to hear more send though an application today and our recruitment team will get back in touch. We would love to hear from you!

All applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a security check.